Allen Taylor Email & Phone Number

Remote

Serve as higher education industry expert for product, sales, marketing, engineering, and support teams. Conduct industry research and analysis to inform vision and improve effectiveness of existing and future products. Facilitate communication between internal teams to ensure coherence on product features, functionality, and future growth.

Reading, Pennsylvania, United States

Served as the inaugural Assistant Dean for Student Success and Registrar (Assistant Dean). Responsible for maintaining the accuracy and integrity of the College’s academic records and student information. Assessed the operations of the Registrar’s Office against national best practices and ensure that its policies and methods are robust, efficient, and make the best possible use of its staff and its current technology. Lead collaboration with the Offices of Enrollment, Academic Affairs, Student and Campus Life, and others across campus to ensure that all members of the Albright community understand the factors that enable students to succeed at Albright and can work together to ensure a campus environment in which all can thrive

Provided strategic direction to technology and campus services initiatives in Registration & Academic Services. Served as chief data steward for Lehigh student data. Set goals for the unit, aligned financial resources, and provided direction for a group of 12 while leading a team of five.Selected Accomplishments:• Lead the transition and modernization of the Registrar’s Office into Registration & Academic Services.• Implemented and upgraded uAchieve Degree Audit Suite.• Developed the new First-Year Student enrollment and registration process through collaboration withcampus stakeholders.University ServiceeSignature Selection and Implementation Committee, 2018-2020Advisory Council for Information Services, 2017-2020Strategic Analytics Selection Committee, 2017Data Standards and Governance Committee, 2013-2020Information Systems Steering Committee, 2013-2020

Bethlehem, Pa

• Provide technology leadership for the Registrar’s Office by managing student information systems and recommending and implementing solutions to improve overall function for student, faculty, and staff.• Serve as primary functional administrator for student services software and related subsystems including Ellucian Banner Student, Leepfrog Catalog and Course & Curriculum Management software, CollegeSource DARS degree audit software, Evisions Argos reporting software, Parchment transcript software, and Banner Document Management Service.• Coordinate University-wide and departmental projects and initiatives including Leepfrog Catalog and Course & Curriculum Management software, CollegeSource u.Achieve Suite Degree Audit software, Evisions Argos Enterprise Reporting software.• Serve as a member of senior leadership team in the Registrar’s Office; provide strategic planning and project prioritization for technology division.• Oversee and manage University-wide student information system reporting; ensure security and FERPA compliance for student data.• Supervise, manage, and lead technical staff members; encourage professional development and career planning.• Create and maintain training materials for student services software; conduct training sessions for University faculty and staff.• Oversee and manage department web presence, student/faculty self-service products, and campus portal.

• Technology in Advising Steering Committee, 2012-2014• Coordinator, #AdvTech HelpDesk at Annual Conference, 2012• Membership Coordinator for Region 2 (elected), 2011-2013• Technology Co-Chair, 2011 Region 2 Annual Conference: Charlottesville, Virginia • Technology Chair, 2007 Region 3 Annual Conference: Asheville, North Carolina

Immaculata, Pa

• Conducted ongoing proactive advisement with College of Undergraduate Studies students, especially those undecided about a major.• Collaborated with the Academic Success Center and Office of Career Development to strengthen the Pathways to Success initiative and increase student success.• Evaluated and improve existing Pathways to Success Moodle site.• Coordinated and market Starfish Early Alert initiatives and provide training to faculty and staff.• Evaluated transfer credit for all accepted transfer students.• Assisted with Title III implementation, collaboration, and marketing.• Managed work study student projects.

West Chester, Pa

• Oversaw student services for the College of Visual and Performing Arts (approximately 800 students)• Improved advising services within the College through the implementation of "Advising Hour" and on-going support and development of faculty advisors• Coordinated all aspects of the School of Music Audition Days for approximately 400 students and their families• Redesigned promotional materials and enhance prospective student recruitment efforts • Utilized new and enhance existing uses of technology to improve College processes and procedures.

Cullowhee, Nc

• Provided comprehensive academic advising for approximately 350 students per semester.• Developed and maintained new technology to enhance students’ experiences including the Catamount Gateway, an admitted student webportal; POUNCE , a USB key information resource distributed at orientation; and From Scratch, an online video series about student life from students to students.• Managed the technology needs of the 12 member Advising Center including creating and maintaining reports and online forms, website development, and upgrading Catwalk, an online pre-registration program for admitted students.• Coordinated the Early Alert Program and the Case Management Team, an interdisciplinary team that responds to and supports at-risk students by ensuring their awareness and use of campus resources.• Served as the team lead for the Advising Center during Banner implementation and training; trained Advising Center, Student Support Services, Honors College, OneStop Student Services Center, and International Programs and Services staff on Banner.

Knoxville, Tennessee Area

• Developed and maintained the virtual Student Success Center, including web design and content creation.• Conducted focus groups and usability testing sessions for the virtual Center.• Consulted on the strategic planning and development of a physical Student Success Center, created in 2006.

Doctor Of Philosophy (Ph.D.), Teaching, Learning, And Technology

Ms, College Student Personnel

Bs, Anthropology