Allen Pagan Email & Phone Number

United States

• Collaborated with top-level military and corporate executives to identify the SharePoint site necessities, specifications, and preferred functionalities of the team.
• Held weekly meetings providing updates to management on network health and device/asset configuration and management.
• Managed a team of 5 software developers and successfully delivered a complex software project on time and within budget.
• Facilitated training sessions for junior analysts and team members on asset management and network configuration
• Designed and implemented an automated email marketing campaign that resulted in a 25% increase in customer engagement and a 15% increase in sales revenue.
• Conducted a comprehensive analysis of the company's supply chain, identifying key areas for improvement and implementing changes that resulted in a 10% reduction in costs and a 5% increase in efficiency

Germany

• Managing optical transport equipment spanning across a multi-national network throughout the EU.
• Led workshops on network provisioning, focusing on CIIN network routers and transport circuit configuration, enhancing team capabilities.
• Network Configuration and Provisioning: Designed, tested, and deployed configurations for CIIN network routers and provisioned NSP NFM-P servers, ensuring seamless integration and operational readiness.
• Asset and Network Documentation: Maintained, updated, and documented network assets and circuit diagrams using Visio, SharePoint, and CLR redline drawings, enhancing asset traceability and network resilience

Daegu, South Korea

• Acting team lead for DISA at Regional Cyber Center Korea (Jan 2020 – July 2020)
• Provides technical leadership and direction to lower-level engineering staff regarding network design and changes.
• Worked with DISA RMF guidelines to validate customer ATO (authority to operate) via SNAP and GIAP accreditations.
• Created Splunk Dashboard to improve and innovate ability to monitor alarms on multiple technologies in one location.
• Configured and assisted with activation of new IP circuits on DISA routers ensuring access-lists and firewall filters mitigated unauthorized access to the network.
• Performs network and log monitoring to assess if deployed changes have caused impacts to customer traffic.

Ford Island, Hawaii

• Member of team tasked with migrating 4000 circuits off DISA legacy routers onto newly installed Juniper MX-480 / MX-960 routers, and Cisco ASR-9K routers located around the world.
• Configured and assisted with activation of new IP circuits on DISA routers.
• Added, edited, and deleted service orders in SharePoint database.
• Validated circuit authority to operate (ATO) and accreditation prior to migration.
• Conducted initial outreach with customers and node site coordinator/circuit actions to coordinate migration.
• Updated network database with router ports and IP address used and reserved new ports and IP address for future project use.

Ford Island, Hawaii

Circuit Activations – Implementation Design and implementation of communication systems for the Defense Information System Network.o Configured, edited, and removed circuits from ODXC and MSPP transport devices on the DISN SONET Network.o Determined available circuit paths on DISN OTN by utilizing different information sources such as spread sheets.

Honolulu, HI

Project Management Internship focusing on the event planning for the State Code Challenge (HACC: Hawaii Annual Code Challenge)Responsible for logistics of event. Responsibilities included planning of event dates, finding and reserving venue, finding judges, creating event webpage, creating floor plan, finding event sponsors, determining prizes and working.

Master Of Science - Ms, Cybersecurity, Gpa 3.8

Bachelor Of Science (B.Sc.), Computer Science