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Founded in 2016, StellarAlgo is the leading customer cloud platform for the sports and entertainment industry, serving live audience organizations in North America and Europe, including enthusiast brands, sports teams, sponsors, and live events properties. StellarAlgo’s customer cloud platform helps industry professionals maximize the lifetime value of their fan universe – it’s why more than 240 sports franchises, entertainment, and live audience organizations put the StellarAlgo platform at the core of their operations.
Stellaralgo
View- Website:
- stellaralgo.com
- Employees:
- 59
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Executive Vice President, Business OperationsStellaralgoCalgary, Ab, Ca
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Senior Vice President, Business Operations, Leagues And FederationsStellaralgo Sep 2024 - PresentCalgary, Alberta, Ca
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Principal ConsultantIndependent Consultant Jul 2022 - Sep 2024London, GbProvided fractional COO and Client Success consulting services to early-stage and established companies to align teams and processes to achieve business goals. -
Formerly Finaptic - Head Of Client SuccessNational Bank Financial Jan 2021 - Jul 2022Montréal, Québec, CaFinaptic, a Banking as a service (BaaS) start-up, combined the power of a traditional bank with the flexibility of a compelling technology stack to help its clients create better customer experiences. Initially engaged as a consultant, then as an employee to establish the client success organization and lead client engagements. (Acquired by the National Bank of Canada) -
Chief Services OfficerSymend May 2019 - Oct 2020Calgary, Alberta, CaSymend utilized Behavioural Science to personalize customer engagement to improve collections. (14 to 300 people in 18 months) Responsible for the creation of a client success organization to onboard initial clients and operate a SaaS platform on their behalf. Onboarded and delivered a managed service to T-Mobile, Verizon, Rogers, TELUS, BMO and other enterprise clients in Canada and the US. -
Chief Operating OfficerChaordix Jun 2016 - Jun 2019Calgary, Alberta, CaRe-joined Chaordix to streamline operations, productize service delivery and improve profitability. Developed and managed relationships with a global clientele including LEGO, HTC, Rust-Oleum, Ford, HSBC, KPMG, Decathlon, and Dremel, to drive brand engagement, co-create products, craft customer experiences, and develop marketing content. (Acquired by Benevity) -
Principal ConsultantIndependent Consultant Oct 2014 - Jun 2016London, GbPayload - Created the SaaS service delivery methodology, led the first client pilot projects and recruited the team to support growth. Nexen - Contracted to assist in the re-development of the IT Project Management Office. Facilitated the annual capital budget planning process with a budget of $102M, launched a new IT Project Methodology, established a consolidated resource management process and the Project Management Center of Excellence.
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Vice President, Professional ServicesChaordix Jan 2014 - Oct 2014Calgary, Alberta, CaCreated a client success team capable of delivering a SaaS crowdsourcing solution to some of the world’s most popular brands including Lego, KPMG, USAID, Vodaphone, HTC and Car to Go. Led the change process required to evolve the delivery team from a “start-up” to a professional delivery organization.
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Formerly Evoco - Vice President, Professional ServicesAccruent Apr 2012 - Nov 2013Austin, Tx, UsResponsible for the development and scaling of a client success organization to deliver software, services and support to Wal-Mart, Staples, Home Depot, Luxottica, and other international clients. Restructured and scaled Evoco’s client success organization to deliver software and services to Wal-Mart in 9 countries including China, Hong Kong, Brazil, Chile, Argentina, Costa Rica, United States, Canada, and Mexico. (Evoco was acquired by Accruent in December 2012) -
Principal ConsultantIndependent Consultant Dec 2005 - Apr 2012London, GbProvided strategic project management office (PMO) and general management consulting services to various enterprise businesses. - The Alberta Medical Association - Physician’s Office Systems Program (3 years) - Husky PMO (2 years), EnCana PMO (2 years), Nexen PMO (2 years)- Alliance Pipeline – Interim Vice President, IT (2 years) - The University of Calgary – IT Department Restructuring (6 months) - Alberta Electric System Operator – Strategic Planning (8 months)
Shannon Allen Skills
Shannon Allen Education Details
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University Of CalgaryPsychology
Frequently Asked Questions about Shannon Allen
What company does Shannon Allen work for?
Shannon Allen works for Stellaralgo
What is Shannon Allen's role at the current company?
Shannon Allen's current role is Executive Vice President, Business Operations.
What is Shannon Allen's email address?
Shannon Allen's email address is sh****@****shaw.ca
What is Shannon Allen's direct phone number?
Shannon Allen's direct phone number is +140326*****
What schools did Shannon Allen attend?
Shannon Allen attended University Of Calgary.
What skills is Shannon Allen known for?
Shannon Allen has skills like Program Management, Project Portfolio Management, Project Management, Strategic Planning, Leadership, Pmo, Professional Services, Management, Business Analysis, Management Consulting, Business Process, Crm.
Who are Shannon Allen's colleagues?
Shannon Allen's colleagues are Aitazaz Gilani, Amanda Campbell, Garrett Kehler, Kathryn Lepine, Emily Smietana, Jessie Niles, Mma, Marlo P..
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