Allen Shembilu Email & Phone Number
Who is Allen Shembilu? Overview
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Allen Shembilu is listed as ENGLISH-SWAHILI INTERPRETER at ITS Hamilton, based in Canada. AeroLeads shows a matched LinkedIn profile for Allen Shembilu.
Allen Shembilu previously worked as PART TIME PERSONAL SUPPORT WORKER at Extendicare and NON CERTIFIED OCCASIONAL TEACHER at Hamilton-Wentworth Catholic District School Board. Allen Shembilu holds Certificate Of Accomplishment (It Infrastructure), Information Technology from Humber College.
Email format at ITS Hamilton
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About Allen Shembilu
With a proven track record in project management, I have successfully spearheaded Call Center Buildingprojects in both Kigali, Rwanda, and Abidjan, Ivory Coast. My expertise extends to the intricate field ofChurn Prediction and Control, where I have managed projects that are critical to maintaining customer baseand ensuring business growth. My skills in these areas are a testament to my ability to handle complexprojects and deliver results that meet and exceed expectations.
Allen Shembilu's current company
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Allen Shembilu work experience
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Part Time Personal Support Worker
Assisted residents with acvies of daily living, provided psychological support to residents, and recorded vital signs as directed by the medical or nursing staff.
Non Certified Occasional Teacher
Assisted classroom teacher with students' daily learning acvies, worked with Special Needs Students to achieve their IEP, and communicated with parents regarding students' day at school.
It Bridging Program (It Infrastructure)
Accomplished lab works as Red Hat Certified Systems Administrator (RHCSA), VMware Cerfied Professional, Cloud Infrastructure for Virtualized Environment Professional, Cybersecurity Professional, and Cisco CerrtifiedNetwork Administrator.
Freelancer Customer Technical Support (Emea
Remotely assisted drivers and passengers with technical problems while using the Taxi hailing app, and conducted verification of new clients on-boarding.
Bpo Services And It Manager
Monitored performance of Inbound and Outbound Call Center, and IT contacted BPO services to RNR clients.Helped to identify, design, and implement creative business solutions in the company.
Head Of Information Technology
Oversee IT Department operations, implemented the use of Point of Sale (POS) systems, and deployed a state of art Help Desk and Contact Center.
Call Centre Systems Manager
Increased Contact Centre efficiency by building a new Contact Center from scratch, and directed all IT operations to meet customer requirements.
Operations Supervisor
Oversaw the management of Call Center and Front Desk ( Technical Desk and Cashiers).
Team Leader-Customer Technical Support
Assisted TSE(s) in (installations, configurations,testing and troubleshooting) of the systems, and to manage day to day operations and problem solving of the team.
Customer Care Team Leader
Managed a team of 20 customer care agents, provision of training and coaching and Contribute to customer service by assisting agents to solve or escalate the queries.
Service Delivery Manager
Supervised bank clearing processes, managed network server, ensured Branch network is appropriately working, aended all system queries at the branch, and performed Start and End of Day of banking system.
Data Manager
Tested the modifications made to the database system, designed databases and ensured they meet requirements for the entry and reporting of clinical and managed data entry clerks.
Coordinator For Ophthalmic Resource Centre For Eastern Africa
Health information Management and Dissemination, Prepared reports and other written materials to promote the use of the centre to individuals in the region and internationally (brochures, flyers,banners and newsletters),.Assisted local users in finding relevant informaon for their study and Assistedlong distance users in the region (Egypt to Malawi) by providing relevantinformaon.
Allen Shembilu education
Certificate Of Accomplishment (It Infrastructure), Information Technology
Master'S Degree, Computer Science
Postgraduate Diploma, Scientific Computing
Bachelor Of Education - Bed, Science
Frequently asked questions about Allen Shembilu
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What company does Allen Shembilu work for?
Allen Shembilu works for ITS Hamilton.
What is Allen Shembilu's role at ITS Hamilton?
Allen Shembilu is listed as ENGLISH-SWAHILI INTERPRETER at ITS Hamilton.
Where is Allen Shembilu based?
Allen Shembilu is based in Canada while working with ITS Hamilton.
What companies has Allen Shembilu worked for?
Allen Shembilu has worked for Its Hamilton, Extendicare, Hamilton-Wentworth Catholic District School Board, Humber College, and Indrive.
How can I contact Allen Shembilu?
You can use AeroLeads to view verified contact signals for Allen Shembilu at ITS Hamilton, including work email, phone, and LinkedIn data when available.
What schools did Allen Shembilu attend?
Allen Shembilu holds Certificate Of Accomplishment (It Infrastructure), Information Technology from Humber College.
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