Allen Walk Email & Phone Number

Handled individual customer pricing, profitability analysis, distributor volume payments and support of sales force for pricing needs. Created detailed customer gross profit reports for the US and overseas sales force. These reports would have sales and gross profit by item and also a summary by category. These reports were used by the sales force for.

Ensure the accuracy of inventory for 300 finishing supplies at production facility. Audited all inventory discrepancies and resolved any differences. Planned production schedule for 9 converting asset in 2 corporate mills and 3 outsource facilities. Scheduled 15,000 cases of finished goods production daily. Worked in a 24 / 7 environment to assist with any.

Oversaw the work and provided direction to 9 customer service representatives and provided guidance and advice for resolving issues. Requested by management to provide input on their yearly performance reviews. Cross-trained with CSRs and was the primary back up for all 9 representatives.

Managed largest distributor account in the Southeast; entered all their orders, verified delivery dates, and resolved inventory issues and shipping discrepancies. Also supported 10 other distributors in the same way.Sole point of contact for 12 Sales Representative for all customer service needs (i.e. customer order status, timing of delivery, back order.

Managed the $2.1M drug store operation. This included hiring, training, scheduling and purchasing products for the store. Oversaw 12 direct reports and an assistant manager. Hired and trained all full and part time associates. Handled all year-end reviews and rankings of employees.Successfully achieved at least an 8% sales growth for 3 consecutive.