Together, we'll pinpoint exactly what you want to achieve. Whether you're scaling professional heights or personal milestones, I'm here to help craft a plan that fits perfectly with where you're at right now. We'll design goals, habits, and routines that feel right for you, and I'll be by your side as you make your ascent.

We make work meaningful. We help craft employee experiences through human-centered design. We work with leaders to create the best work environments imaginable. ONBOARDING AND EXPERIENCE DESIGNThe start of a new job is a critical moment. It's an opportunity to create lasting connections between your brand and the new employee. We can help design your Onboarding experience by transforming the entire journey from recruiting to first day, and beyond. A well-designed Onboarding experience will help you retain talent and increase productivity.EMPLOYEE ENGAGEMENT + RETENTIONEngagement and employee retention problems? Through our unique ethnographic research process, we'll diagnose what is driving poor engagement and turnover in your organization. With a true understanding of your employee attitudes, we can guide your team through prototyping and testing retention strategies that get results.ORGANIZATIONAL CHANGEWe approach organizational change as practitioners of human-centered design. Through empathy and co-creation, we can help you plan for and achieve better results for the changes you want to make. LEADERSHIP DEVELOPMENTWe offer bootcamps and 1-on-1 executive coaching to help leaders create more engaged, innovative teams. Through our research-backed approach, we can help leaders foster more trust and make work meaningful for teams of any size.STRATEGY + COMMUNICATIONWhat's the point of having an employer brand, values, strategic priorities, or a vision if no one can remember what they are? Let our team of designers and copywriters guide you through strategic planning, branding, and transformational messaging.

Voluntary Board Member of ACMP Socal Chapter directing our marketing and communication initiatives. We take pride in networking with like-minded professionals, sharing best practices, and hosting educational events for our local community.

Leader Lab is the go-to choice for leadership development for AT&T employees and executives. My team was responsible for identifying the most pressing problems leaders face, then co-creating, testing, and implementing innovative solutions to those problems. As a Director, my responsibilities included:*Managing a team of 15 employees across the U.S. and U.K. (Principal PMs, Creatives, Content Strategists, Designers, & Executive Coaches)*Forecasting and accountability for a multi-million dollar budget*Designing, stakeholdering, and evolving overall Leader Lab strategy*Consulting senior executives and partners on enterprise needs and initiatives*Identifying and selecting external partners (creative agencies, consultants, coaches, keynote speakers, content providers, contract designers, audio engineers, etc)Key Achievements:*Launched an award-winning premium content delivery app and social connector--Equality First*Designed and delivered a high potential executive and officer development cohort experience for 18 potential C-suite successors*Identification of nine key focus areas for all leaders of people at AT&T*Execution of seven cross-functional solution shaping design sessions*Redesigned Leader Lab website user experience and aesthetics

Consulted AT&T business units on leadership development needs, unit-specific culture building, & enhancing employee skills & abilities as it relates to individual & business transformation efforts. Also developed, designed, implemented, & facilitated content for the broader AT&T enterprise, as well as provided 1-1 leader coaching, & collaborated on overall learning & development strategy for AT&T University. Note: AT&T acquired DIRECTV in 2015-Led the TEDx at AT&T project team to host an internal in-person TEDx event in Dallas-Coached internal AT&T TEDx presenters-Redesigned the brand strategy for Talent Management at AT&T-Consulted the AT&T Entertainment Group's CEO, SVP Operations, & SVP HR on creating a unique entertainment-focused culture-Consulted the AT&T Entertainment Group on a business transformation learning & development curriculum-Consulted AT&T Technology Organization for design & implementation of an innovation curriculum centered around Design Thinking-Coached employees through 360 feedback assessments & individual development plans-Coached High Potential employees as part of a leadership development program-Supported Corporate Social Responsibility in developing tools and retail experiences to assist parents with instilling safe and healthy online habits with their families-Supported Compliance in reimagining how they approach their processes and procedures to be more user-focused-Designed, developed, and implemented an Executive Development curriculum for all of the AT&T enterprise corporations

Designed & managed the learning & leadership development strategy & the LEARN @ DIRECTV brand vision for the DIRECTV enterprise. -Designed a comprehensive learning & development strategy aligned to DIRECTV's business objectives-Managed a learning technology team responsible for operating & supporting the LMS across all business units, as well as administering required compliance training & reports-Managed a learning design team responsible for overall learner/user experience of the LMS interface, as well as LEARN @ DIRECTV brand marketing, communications, & content-Co-led a cross-functional team of Directors & above focused on defining & developing company culture for the merging companies of AT&T & DIRECTV-Provided direct consultation & training support to the Engineering, IT, & Latin America business units-Delivered 360 assessment debriefs & coaching across the organization-Coached HIPO employees as part of a 6-month nomination-based leadership development program-Partnered with an external vendor to design, develop, & facilitate a Change Leadership & Resiliency program & follow-up curriculum delivered to 2,500+ leaders across DIRECTV-Designed & developed learning content & in-person experiences for a company-wide day dedicated to personal development & career management for almost 2,000 employees-Volunteered internally as a Design Thinking coach with DIRECTV's Design Lab

Researched, measured, & designed strategy & curriculum for how managers & team members develop leadership skills & behaviors throughout the global Target enterprise. Designed a leadership development strategy aligned to Target’s long-term strategic business prioritiesInfluenced CEO & Executive Committee to revise company vision, mission, & values Researched foundational, urgent, & future leadership skills & behaviors needed for the enterpriseProposed & implemented measurement strategies to evaluate interventions & change in leadership behaviorsDetermined curriculum structure & analyzed content gaps Coached & developed peers in curriculum designIdentified & co-manage external partnerships for leadership developmentConsulted Sr. Leaders on change management relating to leadership curriculumExplored & recommended innovative technology solutions for cross-platform & mobile learningDesigned & developed new leadership development contentInfluenced enterprise content management strategiesFacilitated leadership development classroom trainingMember of the LEAP! Design Thinking network facilitating and training human-centered design across orgServed on the Advisory Committee for the LGBTA Employee Resource Group which was awarded Out and Equal’s Best of 2013

Analyzed, created, curated, designed, implemented, and facilitated innovative leadership development programs & learning solutions.Designed & launched an innovative, web-based, mobile-ready learning solution accessible to all corporate locationsServed as an extended business traveler to India HQ to design & implement a location-specific leadership development strategyProposed leadership development strategy for the entire organizationProvided change leadership coaching across the organizationAnalyzed leadership development needs across the organizationFacilitated nomination-based leadership development programsDesigned & facilitated Store Leadership & HR training for Target CanadaMentored Sr. Leaders in areas of digital acumen & social mediaMentored peers new to instructional design Designed & developed new leadership development contentCurated & recommended external learning & development resourcesConsulted other business areas on content design & facilitationResearched & evaluated external partnerships for officer developmentIdentified innovative & learner-focused development platformsMember of the LEAP! Design Thinking network facilitating and training human-centered design across orgServed on the Advisory Committee to the LGBTA Employee Resource Group

Supported Financial and Retail Services (FRS) in the areas of leadership development, new- hire classroom facilitation, Target.com vendor training & global support, cross-functional mentor programs, & building an inclusive culture.Served as primary facilitator of leadership development classroom eventsCollaborated with FRS Sr. Leaders on the creation of a High Potential Leadership Development Program Partnered with Target.com Sr. Leaders for establishing a leadership culture & onboarding program for a new contact center Designed, developed, & facilitated technical training for Target.com contact centerFacilitated train-the-trainer for global vendor partnersEvaluated global training partners through 5-week onsite visit at vendor locationConsulted FRS Sr. Leaders on diversity-focused initiative for building an inclusive culture resulting in increased representation & retention of diverse leaders

Led a small team of HR specialists & interns while managing all aspects of Human Resources within a Target retail store. Also assumed responsibility as interim Store Leader with accountability for overall sales, expense budget, forecasting, & performance management of Store Executive Leaders. Led store to top 5 in company for overall operational performance metricsReduced unnecessary headcount by 50%Transitioned store format from large volume to ultra-low prototypeDeveloped & promoted multiple part-time team members to FTE leadership rolesFacilitated & coordinated New Executive onboarding & training for 14-store districtCoordinated community volunteerism for entire district resulting in 1,000 volunteer hours & $3,500+ in charitable donations