We provide comprehensive support and care for individuals with Intellectual Disabilities. With a person-centered approach, we strive to enhance the quality of life for our individuals by promoting independence, fostering inclusion, and maximizing their potential. Through a range of tailored services, we aim to empower individuals with Intellectual Disabilities to lead fulfilling lives and actively participate in their communities. Together, we are creating a supportive and inclusive environment where everyone can thrive.1. Strategic Leadership:o Develop and implement the strategic plan in alignment with the mission and vision.o Provide visionary leadership to the organization, setting clear goals and objectives.o Monitor industry trends and best practices to ensure the organization remains at the forefront.2. Financial Management:o Oversee the organization's budget, ensuring financial stability and sustainability.o Oversee fundraising efforts, including grant applications, donor cultivation, and special events.o Monitor financial performance and ensure compliance.3. Program Development and Implementation:o Develop and implement programs and services that address those needs effectively.o Monitor program outcomes and make adjustments as necessary to ensure quality and effectiveness.4. Staff Management and Development:o Recruit, train, and supervise the leadership team.o Foster a positive and inclusive work environment.5. Community Engagement and Partnerships:o Build and maintain strong relationships with stakeholders, including government agencies, community organizations, and families of individuals with intellectual disabilities.6. Governance and Board Relations:o Work closely with the Board of Directors, providing regular updates and reports.o Support the Board in fulfilling its governance responsibilities and implementing strategic initiatives.

Created two profitable business units including being the largest partner in a subsidized housing unit xwƛ̓əpicən in Arbutus and a childcare day program prior to starting the neighbourhood house to provide a solid and sustainable startup.Visionary Leadership:Develop a clear vision and mission for the new Neighbourhood House that aligns with the needs and aspirations of the community. Inspire the Community Board to work towards achieving the new enterprise.Foster a culture of innovation, collaboration, and continuous improvement.Collaborative Approach:Build strong relationships and work collaboratively with the community, volunteers, and the Community Board.Encourage open communication, active listening, and a participatory decision-making process.Foster a sense of ownership and engagement among all stakeholders.Operational Excellence:Work closely with the ANHBC senior leadership team to ensure smooth day-to-day operations of the Neighbourhood House.Develop operational plans and processes that align with the organization's strategic direction.Community Engagement:Establish and maintain positive relationships with funders, community partners, and local groups.Collaborate with these stakeholders to identify community needs and develop programs and services that address those needs.Act as a spokesperson and advocate in the community.Resource Development and Management:Work with the ANHBC senior leadership team to secure funding and resources for the Neighbourhood House.Develop and implement fundraising strategies, including grant applications, donor cultivation, and community partnerships.Strategic Planning:Contribute to the development and implementation of the Neighbourhood House's strategic plan.Provide input on the identification of priorities, goals, and strategies.

Famous for being the early meeting place of Greenpeace, it has been a cultural and community hub of the community for many generations. During my time we realigned and expanded community housing (105 units), reenergized the cultural scene with live theatre, events, activities and community focused activities, with food markets, street festivals, seniors programs, children's activities, and civic activities. Responsible for providing strategic leadership and overseeing the overall operations of the organization. This role involves managing staff, developing and implementing programs and services, fostering community partnerships, and ensuring the organization's mission and goals are achieved.Key Responsibilities:1. Strategic Leadership:o Strategic plan development and implementation.o Provide visionary leadership, setting clear goals and objectives.2. Program Development and Implementation:o Identify and assess community needs and develop programs and services accordingly.o Monitor outcomes and make adjustments to ensure quality and effectiveness.3. Financial Management:o Develop and manage the organization's budget, ensuring financial stability and sustainability.o Oversee fundraising efforts, including grant applications, donor cultivation, and special events.o Monitor financial performance and ensure compliance 4. Staff Management and Development:o Recruit, train, and supervise leadership staff, providing guidance and support.5. Community Engagement and Partnerships:o Build and maintain strong relationships with community members, local organizations, and government agencies, collaborating with external partners to enhance services and advocate for the needs of the Kitsilano community.6. Governance and Board Relations:o Work closely with the Board of Directors, providing regular updates and reports.o Support the Board in fulfilling its governance responsibilities.

Gordon Neighbourhood House is based in downtown Vancouver with a large homeless population and low socio-economic clients, aging singles, and was struggling financially and directionally in 2017. I stepped in to oversee a junior leadership team as we rebuilt it through a refocus on the strengths of the House, community need and sustainable practices. We had an external cladding project underway.Community relationship building was foremost as we undertook to tidy up the building, improve security in and around the building and rebuild community trust. Engagement with local politicians, city staff and key stakeholders was vital. We achieved this within a quick turnaround and in 2020 we had a new Executive Director onboard and a sustainable profitable operation.Key Tasks:Transformational Leadership.Property and Financial Oversight.Relationship management with property and city personnel.Stakeholder and community management with close liaison with local politicians. Hosted heated and recurring community meetings to great effect.Hosted local community events including pre-election town hall meetings.Worked with a diverse board.

Lead support services and key programsMarketing and Events:Oversight of marketing and website including social mediaOrganization of Annual Multi-street festivalOperational Management:Oversee the overall operations of Mount Pleasant Neighbourhood House.Develop and implement operational policies and procedures in consultation with the Executive Director.Plan, coordinate, implement, and manage House technology.Program Management and Community Development:Plan, administer, monitor, and control multiple program budgets.Human Resources Management:Provide leadership and supervision to staff, contractors, and volunteers connected to the financial, administrative, facilities, volunteer, and front desk operations of the House.Information Technology:Oversee, implement, and maintain MPNH's Information Technology and other communications systems.

• Service results improved from failing to best performed large centre in NZ within three months• Improve performance results, especially offender compliance by 35% over six monthsLeadership and Team Management:Provide leadership and direction to a team of probation officers and support staff running 8 work gangs per day.Operational Management:Ensure effective and efficient delivery of community-based probation services.Monitor and evaluate service delivery to ensure compliance with standards and targets.Identify areas for improvement and implement strategies to enhance service effectiveness.Risk Assessment and Management:Oversee the assessment and management of risks associated with offenders on probation.Develop and implement risk management strategies to ensure public safety and support offender rehabilitation.Stakeholder Engagement:Collaborate with external stakeholders such as courts, police, social services, and community organizations to enhance offender management and community safety.Build and maintain positive relationships with key stakeholders to facilitate effective information sharing and collaboration.Leadership Skills:Strong leadership and management abilities, with experience in leading and motivating teams.Ability to provide guidance, support, and professional development opportunities to staff.Analytical and Problem-Solving Skills:Strong analytical and critical thinking abilities to assess risks, develop strategies, and make informed decisions often in crisis situations.Ability to identify areas for improvement and implement effective solutions.Knowledge of Rehabilitation and Offender Management:Familiarity with evidence-based practices in offender rehabilitation and case management.Understanding of risk assessment and management principles.

• Lead and developed a team with high service responsivity levels, they became the cream of the Ministry of Social Development and highly sought after. • Successfully doubled on-line applications strategy so 96% of users applied online, within a 2 month timeframe (goal was 70% in six months).• Improved customer satisfaction rating from 75% to 93% within one year.Chair Quasi-legal benefit review panelTo hear complaints against service and decisions and make a judgement based on presented evidence. The panel acted as a pre-high court meeting.Outreach Strategy Development:Implement outreach strategies and plans to increase awareness and understanding of student financial assistance programs.Collaborate with internal stakeholders to align outreach efforts with organizational goals and objectives.Relationship Building and Collaboration:Build and maintain relationships with educational institutions, community organizations, and other relevant stakeholders.Collaborate with these stakeholders to develop partnerships and leverage resources for outreach activities.Coordinate and participate in outreach events, workshops, and presentations to provide information and support to students and their families.Training and Resource Development:Provide training and support to staff and partners to ensure consistent and effective messaging about student financial assistance programs.Stay updated on program changes and policy updates to ensure accurate and up-to-date information is provided.Compliance and Regulations:Ensure compliance with relevant regulations, policies, and procedures related to student financial assistance programs.Stay informed about changes in legislation and regulations that may impact outreach efforts.Implement necessary adjustments to outreach strategies to align with regulatory requirements.

• Restructured business model on Community Work for our area that was adopted as a multi-regional model for the resourcing of Community Work.• Area budget maintained within .1% of budget (goal of 5%).1. Community Work Operational Management:o Develop and implement operational strategies, to ensure efficient and effective operations within the area.o Monitor and evaluate operational performance, identifying areas for improvement and implementing strategies for optimization.2. Organizational Change:o Lead change management with staff affected by change initiatives. 3. Financial Management:o Develop and manage budgets for the area, ensuring accurate forecasting, monitoring, and control of financial resources within 5% of budget.o Oversee financial reporting and analysis.4. Team Leadership and Development:o Provide leadership and guidance to a team of operations, administration and finance staff.o Set performance objectives, conduct performance evaluations, and provide coaching and development opportunities.o Foster a positive and collaborative work environment, promoting teamwork and professional growth.5. Risk Management:o Identify and assess operational and financial risks within the area, implementing appropriate risk mitigation strategies.o Ensure compliance with relevant laws, regulations, and internal policies.o Implement and maintain internal controls to safeguard assets and minimize risks.6. Victim Support Registero To monitor the register for upcoming prisoner releases.o Communicate compassionately and carefully with listed victims.o Providing feedback to Parole Board.7. Stakeholder Engagement:o Build and maintain relationships with key stakeholders, including clients, vendors, and regulatory bodies.o Collaborate with stakeholders to address operational and financial issues, resolve conflicts, and enhance customer satisfaction.o Act as a point of contact for escalated operational and financial matters within the area.

• Creation, implementation and evlaution / review of Strategic and Operational Plans.• Instigated and oversaw strategic business unit fostering new business initiatives, contributing 25% overall business growth each year.• Restructured administration systems increasing office productivity by 40%.• Developed national exemplary in-depth Policy and Procedures Manual.• HR consulting to separate division with over 1,000 staff.1. Financial Management: You will be responsible for budgeting, financial planning, and ensuring the financial stability of the organization. This includes monitoring expenses, analyzing financial reports, and making recommendations for cost-saving measures.2. Operations Management: You will oversee day-to-day operations, including inventory management, procurement, and logistics. You may also be involved in managing facilities, ensuring they are well-maintained and equipped to support the organization's activities.3. Staff Management: As a business manager, you will be responsible for supervising and developing staff members. This includes hiring, training, and evaluating employees, as well as fostering a positive work environment.4. Strategic Planning: You will work closely with senior management to develop and implement strategic plans to achieve the organization's goals. This may involve identifying growth opportunities, improving operational efficiency, and exploring new revenue streams.5. Compliance and Reporting: Ensuring compliance with legal and regulatory requirements is crucial. You will be responsible for maintaining accurate records, preparing financial statements, and submitting reports to relevant authorities.