Dollar cost averaging, strategic planning

Re-organization of warehouse to improve logistical support. Defined procedures as well as outline lean operations. Created a system for customer pickups with continuous electronic tracking.

Knowledge in various forms of fluid systems; Valves, Vacuum Tubes, and fittings. Maintain CRM, SharePoint as well as assist with basic IT/Network problems. Various training programs initiated to help other associates understand various aspects of software applications.

SummaryThe Alarm Dispatch Customer Service Specialist is responsible for handling all incoming alarm signal activities and taking appropriate action per instruction.​ The Alarm Dispatch associate will also make outbound calls in order to contact customers, emergency contacts, and Police/​Fire Departments regarding alarm activities while following standard operating procedures.​ This role requires heavy phone work as well as taking verbal instructions, typing, reading, speaking and writing.​ Duties and Responsibilities Initiate necessary action when irregular signals are received or trouble develops Work with outside repair technicians, guards, etc.​ to ensure that signals are received properly and that circuits and signaling devices are restored to normal operation Notify appropriate authorities and customers if alarm signal is received.​ Must be able to adhere to standard operating procedures and special instructions Read, interpret and record signals received from customer's premises as needed Respond quickly and precisely to incoming phone calls Document all alarm activity and subscriber phone calls via PC and activity reports.​ Assist customers via telephone with technical alarm questions Contact customer via telephone to inquire about unusual events with the customer's alarm system (i.​e.​, not closing or opening on time) Update restricted data such as phone numbers

I work in the back and handle all orders from emotorstore.com as well as our branches. This is a great company and we continue to grow daily. I am so lucky to acquire a great position during this difficult economic time.

*1 Receive incoming freight from multiple carriers*2 Handle all transfer requests from all our branches. *3 Inventory Control duties including very discrepancies as well as confirming propercycle counts*4 Break skids down and put away product*5 Order picking duties*6 Package shipments with correct box contents and proper spacing via via UPS/Fedex *7 Forklift Certified

*1 Deliver medicine and other priority shipments to various locations through theChicagoland area.*2 Well versed in routing as well as general mapping functions.*3 Handle issues in a timely and professional manner.*4 Worked well with other IC's as well as mentoring new drivers that came aboard. *1 Used my car GPS and well as general maps for guidance. Well versed with securitystandards in acceptance of shipments upon delivery.*2 Vehicle requirements were insurance of $100k/$300k which I still currently have on

*1 Supervise Customer Service Representatives and resolve questions regarding timesensitive delivery. *2 Provide support by tracking deliveries, troubleshooting customer inquiries andupdating customer invoice information in our computer system.*3 Oversee all duties and responsibilities of customer service during evening operations.*4 Develop and maintain detailed knowledge of all facets of the operational activitiesand provide employee relief when necessary.*5 Plan and carry out work duties related to all phases of customer needs.*1 Improve and maintain customer relations.*2 Supervise the tracking and tracing of shipments.*3 Responsible for providing accurate computer generated and written reports.*4 Demonstrate problem-solving techniques.*5 Dispatch drivers and sign off freight that enters warehouse*6 Properly check identification prior to letting people into building*7 Create detailed cheat sheet for drivers and direct drivers to proper location whenrequested.

* Primary responsibility is user support to faculty and students. Be present and visiblein the Help Desk and available to users requiring technical assistance. * Respond to questions from teachers, staff, and faculty with technology problems inoffices, and classrooms. Assist in person with problems in the computer lab. * Teach fundamental operations of commonly used software, hardware, and other equipment. * Maintain network, servers, printers, and Smart board lab.