Alli Rani Email and Phone Number

• • SPOC of vendor relationship management• Responsible for managing the team for Onboarding to Exit formalities.• Responsible for Quality deliverance of the assigned work within agreed SLA.• Quality checker for the team activities related to onboarding, payroll, leave management and exit formalities.• SPOC for worker onboarding formalities through client &vendor management.• Held responsible for vendor retention through various phases of recruitment cycle.• SPOC to maintain SOP & FMEA• WNS CERTIFIED TRAINER: Responsible for orienting & training the new arrival to Middle East HRO process.• Team Management.Key Deliverables:• Monitoring the Task through In house tool & prioritizing & delegating the same.• MIS – Timely reports tracked & shared on the agreed timeline.• Handling queries relating to HR policies and procedures• SPOC Maintaining the change control document• Leading, training & monitoring team-performance to ensure maintaining efficiency• Responsible for achieving the Client defined Process Metrics by ensuring that the team meets its targets.• Participate in the client meeting on a weekly basis to keep them updated about the current business trend and also discuss other process related issues.

As account SPOC of CITI, (3500+ CITI associates) tracking compliance proactively on monthly basis.Tracking 350+ CITI associate movement data and access management compliance Preparing a Tailgating report on monthly basis, as part of physical security controls monitoring for 21 ODCs and communicating same to respective ODC managers, resulting in security posture improvement in the CITI account. Preparing new joiners list and communicating ISMS training schedules to respective PMs for enlisting maximum training programme attendance Ensure 100% compliance of client-specific training completionAuditing the BGC components as per the client requirements for all the accounts. Co-coordinating and assisting stakeholders during the Deloitte review of Polaris Facility, as a part SSAE 16 attestation. As part of this activity, the evidences from HR controls were collected and reviewed.Role-play as an Observer during fire drills conducted at 2 premises of Polaris.Attending PIR( Project Initiation Review ) and obtaining client requirements of Information Security Audited HR department as per applicable controls in the Annex A of ISO 27001 standard & Following up with the HR stakeholders and closing the audit findings after verification.Auditing the Projects and filling up the Audit checklist and preparing the Audit reports and sending to the audited.

Payroll Administration including leave process management, entry-exit of employees and payroll-related employee-queries Vendor interactions on all work-related processesAlternative communication with customers, employees and for alternate physical location of employees.Verifying the BGC components as per the client requirement Delivering monthly training of Information Security Awareness to new joiners and maintaining and sharing of training records with stakeholders. Initiating New Hire Process (NHP) & Background check (BGC) for all CITI resources.Non-Disclosure Agreement (NDA) execution process for project resources Initiate Credit History and Background checks through Client before ID creation.Managing ID administration with internal and external stakeholders. Interacting with the Citi VPs for securing approvals for different tasksPeriodic ISMS Internal Compliance Checks with Client Technology teams Preparing MIS Reports & Entry and Exit of the associates and weekly report of resource status in the project Providing Physical and Logical access for all Project Resources Preparing tailgating incident reports and sending to respective associates and needed escalations.Coordination with Housekeeping Supervisor and Conference Room booking