Desktop Support Technician
CurrentI am currently a Front Office Desktop Support Technician based onsite at Vodacom Head Office, My current resposibilties are IMACD(Installs, moves, add, change, delete), hardware maitenance and standby Exec support. Support normal office and call centre environments. All calls are managed via HP Service Desk Openview. Other resposibilites include backup tape management on Veritas NetBackup.