Allison (Alli) Burch Email & Phone Number

I managed Functionize Health & Physical Therapy, a multi-location cash-based physical therapy business that helps active people in the Atlanta area take control of their health and wellness. Leveraging my passion for customer service & problem solving, I created a valuable experience at Functionize for patients & staff. As Practice Manager, my mission was to enhance the patient and provider experience by simplifying & improving practice systems and processes. According to the Gallup… Show more I managed Functionize Health & Physical Therapy, a multi-location cash-based physical therapy business that helps active people in the Atlanta area take control of their health and wellness. Leveraging my passion for customer service & problem solving, I created a valuable experience at Functionize for patients & staff. As Practice Manager, my mission was to enhance the patient and provider experience by simplifying & improving practice systems and processes. According to the Gallup Strength Finders Test, I am a futuristic achiever who is disciplined, takes responsibility, and excels in communicating. These strengths played a large part in the success of my role as I was responsible for forecasting roadblocks & creating improved workflows to ensure optimal practice operations. Show less

Roswell, Georgia, United States

First Step is an outpatient Neurological & Vestibular physical therapy clinic that serves primarily Medicare patients. As Front Office Manager, I managed the schedule for 7 therapists. I was the main point of contact for patients registering, checking in and collecting payments. On the side of working to keep our office running efficiently and schedule productivity high, I managed our social media accounts on Facebook and Instagram using AirTable, a social media scheduler. Inventory… Show more First Step is an outpatient Neurological & Vestibular physical therapy clinic that serves primarily Medicare patients. As Front Office Manager, I managed the schedule for 7 therapists. I was the main point of contact for patients registering, checking in and collecting payments. On the side of working to keep our office running efficiently and schedule productivity high, I managed our social media accounts on Facebook and Instagram using AirTable, a social media scheduler. Inventory management and screening new hires were also apart of my tasks. Show less

As Patient Care Coordinator, I collected medical records for 17 physicians while simultaneously communicating with patients regarding prescription and appointment requests, clinical concerns, etc via the call queue. This role also involved facilitating and scribing faculty huddle, communicating with referring providers to have treatment summaries and consult notes signed, and interviewing & training new hires.

Charlotte, North Carolina, United States

I gained invaluable experience within the Revenue Cycle while working on the denial management team. I completed an in-depth comparison between two denial reporting applications that were under consideration by Atrium Health organization, Alphalytics & EPIC’s SlicerDicer. I was able to determine our department's needs by collecting & analyzing data, researching multiple billing systems, & providing detailed evidence based data to support the recommendation that I presented to the Atrium Revenue… Show more I gained invaluable experience within the Revenue Cycle while working on the denial management team. I completed an in-depth comparison between two denial reporting applications that were under consideration by Atrium Health organization, Alphalytics & EPIC’s SlicerDicer. I was able to determine our department's needs by collecting & analyzing data, researching multiple billing systems, & providing detailed evidence based data to support the recommendation that I presented to the Atrium Revenue Cycle Management Team. I developed my revenue cycle knowledge base & learned to thrive independently in a large business setting while working remotely amidst a global pandemic. Show less

Indian Land, South Carolina

In this position, I created an informational pamphlet that was delivered to 3,500 people locally in order to educate them on our new practice and dentist. I engaged, greeted, and checked-in 5-40 patients daily. I also processed payments as well as verified insurance benefits and eligibility daily for patients. Throughout my time with Carolina Commons, I also planned and executed two marketing projects directed at 30+ surrounding businesses.

Auburn, Alabama

Cumming, Georgia

I cared for 15-20 children per hour (ages 6 weeks to 12 years old) each shift alone. Every Friday I planned and executed Parent’s Nights for 15+ children weekly. Each shift I presented educational programs for the children. On top of taking care of the children, we were also in charge of maintaining the gym facilities as well as the childcare areas. I was able to develop team experience by resolving conflict, communicating, and building my leadership skills.

Alpharetta, Georgia

Cumming, Georgia

Bachelor Of Science - Bs, Health/Health Care Administration/Management, Junior

Activities and Societies: Health and Hospital Administration Organization Executive Member

Minor, Business Administration And Management, General