Provide customer service needs to major accounts such as LRG, Neff Headwear, Grenade and DC Analyze companies policies within production, compliance and shipping to fine tune procedures for an efficient work flowLiaison between LG’s art department, print and packaging team Direct and coordinate large inventory buys for warehouse based on customer needs and their projected sales growthManage and purchase trim inventory for accountsWorking knowledge of customer and retailer… Show more Provide customer service needs to major accounts such as LRG, Neff Headwear, Grenade and DC Analyze companies policies within production, compliance and shipping to fine tune procedures for an efficient work flowLiaison between LG’s art department, print and packaging team Direct and coordinate large inventory buys for warehouse based on customer needs and their projected sales growthManage and purchase trim inventory for accountsWorking knowledge of customer and retailer compliance needs Show less

I act as a liaison between FDI's major accounts and manufacturing facilities. Communicate product status with customers. Provide support and ensure that customer needs are being met in a timely manner. Develop and maintain strategic relationships with customers. Understand customer issues/needs, and utilize FDI's resources to resolve their issues and fulfill their needs. Cooperatively work closely with Director of Sales, Director of Sourcing & Production as well as others within each functional… Show more I act as a liaison between FDI's major accounts and manufacturing facilities. Communicate product status with customers. Provide support and ensure that customer needs are being met in a timely manner. Develop and maintain strategic relationships with customers. Understand customer issues/needs, and utilize FDI's resources to resolve their issues and fulfill their needs. Cooperatively work closely with Director of Sales, Director of Sourcing & Production as well as others within each functional area in all aspects related to products carried by FDI. Direct and supervise work flow for specific customer base. Coordinate operations and activities to ensure they run in a smooth and efficient manner, which maximizes sales, earnings and customer satisfaction. Show less

2011Entering, verifying and filing all incoming orders for majorsManage major order logsAssist majors with extension requests, order date changes and order correctionsAnalyzing selling reports, suggesting reorders and identifying opportunitiesCreating on order recaps by accountCoordinating business for Nordstrom Direct

Merchandise Web Store – correct images, prices, swatches, descriptions , place product according to categoryCreate and manage email blast and website update calendar - look at key selling items for email placement, updating all gateways/splashes/micro-sites with current product, rider action shots, ads, and eventsPaginate all consumer catalogs, and work with Merchandise Managers in the seasonal catalog buyAttend sales meetings and design reviews to ensure all Key Styles and correct… Show more Merchandise Web Store – correct images, prices, swatches, descriptions , place product according to categoryCreate and manage email blast and website update calendar - look at key selling items for email placement, updating all gateways/splashes/micro-sites with current product, rider action shots, ads, and eventsPaginate all consumer catalogs, and work with Merchandise Managers in the seasonal catalog buyAttend sales meetings and design reviews to ensure all Key Styles and correct trends will be portrayed thru the website Show less

Manage entire Accessory line – sku plan, costing, analyzing history of sales, and margin reportsCreate and manage sportswear tracking style system Compile seasonal sales sample PO order forms, then manage all rep ordersSupervise Juniors seasonal workbooks – outfits for photo shoot, product shots, pagination list, artwork ideasProof all web images and Catalogs, as well as product descriptionsCoordinate design and development calendars for all product categories, while… Show more Manage entire Accessory line – sku plan, costing, analyzing history of sales, and margin reportsCreate and manage sportswear tracking style system Compile seasonal sales sample PO order forms, then manage all rep ordersSupervise Juniors seasonal workbooks – outfits for photo shoot, product shots, pagination list, artwork ideasProof all web images and Catalogs, as well as product descriptionsCoordinate design and development calendars for all product categories, while managing the day to day execution of these schedulesLine Lists - Manage the working Line Lists for cut & sew, accessories, and printables. Directly responsible for communicating all style information to the sales, production and operations departmentsPricing and Costing - Manage a working system of cost sheets and gross margin goalsCompiling and organizing data from international market and consumer Show less

Junior's 2003-2005 Partner with Merchandising and Sr. Designer on all line plansDevelop new styles seasonally, specializing in board shortsCreate technical packages and line drawings; style summery pages with pertinent information Research trends and studies on demographics in Orange County, Los Angeles County, and San Francisco/Bay AreaConstruct concept and theme boards for all seasonsAttend all fittings and partner with Technical Design Manager regarding style… Show more Junior's 2003-2005 Partner with Merchandising and Sr. Designer on all line plansDevelop new styles seasonally, specializing in board shortsCreate technical packages and line drawings; style summery pages with pertinent information Research trends and studies on demographics in Orange County, Los Angeles County, and San Francisco/Bay AreaConstruct concept and theme boards for all seasonsAttend all fittings and partner with Technical Design Manager regarding style direction and desired fit APPLICATIONS/PROGRAMSAdobe Suite CS3 and light knowledge of In Design CS3 Show less