• Manage all of LCC’s social media platforms including Facebook, Instagram, Snapchat, Twitter, TikTok, and Linkedin.• Grow LCC’s social media platforms while maintaining an authentic and consistent brand for the College’s pages.• Design social media posts appropriate for each social media platform.• Utilize analytics from social media platforms to make informed decisions about content being posted.• Produce and edit videos for various programs and initiatives, including graduation highlight videos.• Collaborate with program chairs and administration to create social media plans that meet their needs.• Cooperate with the marketing team to implement cohesive campaigns across different advertising channels.• Coordinate with high school counselors and teachers to connect LCC’s programs to high school students.• Create and implement a recruiting plan targeting high school students and their families.

• Communicate daily with students through phone calls, letters, and face-to-face interactions.• Troubleshooting a variety of problems students face regarding applications, transcripts, and residency determinations.• Oversee LCC’s live chat function by promptly answering all questions students may have.• Identify target audiences to send out communications using recruitment CRM.• Design informational and marketing materials sent out to students via letters and emails.• Maintain electronic and physical filing systems within LCC’s Student Service department.

• Maintain student files and create student reviews for advising staff.• Daily completion of general office functions such as filing, stock management, and appointment scheduling.• Daily correspondence with prospective and currently enrolled students.• Achieve oral and written NACE competencies through emails, appointment reminders, and welcoming duties.• Work in Google apps to collaborate with administrative assistant and other advisors.• Direct reception area to greet students and visitors and to assist them with any issues or concerns

•Created marketing materials such as social media posts, flyers, etc. to promote classes, events, and important dates.•Wrote articles for local newspaper and online news source to advertise LCC programs.•Developed easy to understand visuals demonstrating the LCC Marketing Department’s process and goals.•Conducted interviews with LCC program chairs to gain information about new and promising programs.•Contributed to LCC’s CareerFocus magazine that was sent out across Lenoir County.•Presented personal portfolio to president of LCC and then to LCC’s Leadership Team.•Collaborated with LCC’s Printing Department and graphic designers to complete Marketing Mix Project.

•Promoted plant specials to customers in efforts to move out inventory to make way for new supply.•Advise families on different kinds of funeral arrangements with a respectful and concise manner.•Planned creative plant basket and potted arrangements for customers to sell slow moving inventory.•Developed orders for flowers that fit customers’ visions, while remaining within their budget to ensure satisfaction.•Used promotional tools to inform customers of arrangements that were possible to help them visualize the product.•Conferred with flower designers effectively and quickly to get orders from customers filled correctly.