• Generated reports for President and Executive Vice President to facilitate decision-making.• Conferred with business leaders to evaluate needs and strategize operational improvements to boost productivity.• Processed invoices and checks, and maintained daily cash logs and deposits.• Consulted with outside contractors to research and implement efficient accounting systems including QuickBooks.• Prepared year-end financial statements, and developed year-end audit book for CPA… Show more • Generated reports for President and Executive Vice President to facilitate decision-making.• Conferred with business leaders to evaluate needs and strategize operational improvements to boost productivity.• Processed invoices and checks, and maintained daily cash logs and deposits.• Consulted with outside contractors to research and implement efficient accounting systems including QuickBooks.• Prepared year-end financial statements, and developed year-end audit book for CPA firm to reduce and control audit costs.• Devised and implemented reporting and collections system for donor revenue and prepared invoices every Month.• Updated employee paperwork and records. Show less

• Expanded program outreach by building relationships and delivering talks to high school groups.• Conferred with Metro Director to understand and meet diverse needs, providing frequent feedback on front-line operations and recommending improvement strategies.• Built and maintained strong relationships with families by successfully resolving issues and responding promptly to phone inquiries.• Trained internal team members on best practices and processes, and procedures to facilitate… Show more • Expanded program outreach by building relationships and delivering talks to high school groups.• Conferred with Metro Director to understand and meet diverse needs, providing frequent feedback on front-line operations and recommending improvement strategies.• Built and maintained strong relationships with families by successfully resolving issues and responding promptly to phone inquiries.• Trained internal team members on best practices and processes, and procedures to facilitate consistent and seamless care and service of high school students. Show less

• Managed schedules for two Managing Partners and the head of Charlotte office and coordinated travel and lodging for Partners, other executives, and staff.• Directed and facilitated meetings with vendors at our Charlotte office location.• Coordinated with an operations team in our LA office to make day to day operational and human resources decisions concerning Partners, Staff and Clients.• Managed our Charlotte office while also overseeing the renting, furnishing and overall… Show more • Managed schedules for two Managing Partners and the head of Charlotte office and coordinated travel and lodging for Partners, other executives, and staff.• Directed and facilitated meetings with vendors at our Charlotte office location.• Coordinated with an operations team in our LA office to make day to day operational and human resources decisions concerning Partners, Staff and Clients.• Managed our Charlotte office while also overseeing the renting, furnishing and overall running of a Corporate apartment.• Planned and executed corporate meetings, lunches and special events.• Facilitated accurate schedule management and event coordination for senior leadership.• Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.• Provided logistical support to visiting executives, coordinating with other Executive Assistants to arrange accommodations, transportation and personal assistance.• Restocked office and break room supplies independently to maximize team productivity. Show less

• Marketing and Sales support including packaging and distribution of marketing and sales materials, updating and maintaining client database, client communication via email and social media engagement.

• Coordinated IT customer service for over 1000 students, faculty, and staff.• Learned new technical skills to facilitate customer support using Microsoft Word, Excel, and Power Point.• Reviewed submitted ticket requests, managed the delegation and completion of individual projects.• Maintained computer and printer supplies and restocked in individual computer labs around campus.