Allie H. Email & Phone Number

Raleigh, Nc, Us

Raleigh-Durham-Chapel Hill Area

Raleigh, North Carolina, United States

• Maintained above average performance in key areas including 37.1% lead to appointment, more than doubling our properties benchmark of 17% by following up with leads consistently and encouraging both virtual and in person appointments to fit the customers needs.• Attained top leasing performance with 81 net leases for 2021 compared to the property average of 60 by focusing on value based sales and long-term relations with all prospects.• Practiced efficient use of Microsoft Office and Yardi RENTCafé - CRM to preform daily tasks such as follow-ups, move in processes, resident and prospective resident communications, which allowed me to succeed and excel in integral facets of my position.• Organized community events like blood drives, Salvation Army Angel Tree Donations, food trucks and canned food drives overall creating a sense of fellowship in a property of over 1,200 residents and maintaining an above average resident satisfaction score.• Created community marketing materials and newsletters using Canva, which increased resident engagement and established clear and appealing communication from management to residents.• Exhibited tenacity and adaptability during COVID-19, not only entering this position in the height of the pandemic but embracing the many challenges and changes it has presented over the past two years as opportunities to rebuild myself and the community around me.

Greenville, North Carolina Area

• Opened charming and informative conversations to consult and evaluate customer needs to ensure satisfaction and returning business.• Provided excellent customer service and practiced solution based salesto exceed sales goals store wide and foster trusting relationships withcustomers.• Informed customers on services available to increase profit byeducating and persuading them to book appointments or reserve spots for specified brand events.

Apex, North Carolina

• Assisted customers in locating, ordering and sizing merchandise to solidify sales opportunities and increase store profit.• Enrolled customers in store credit cards by informing them of the benefits and rewards they could receive and promoting the cards desirability.• Maintained a friendly and welcoming demeanor to attract customers and provide a pleasant shopping experience.

Chapel Hill, North Carolina

- Encouraged new and existing customers to sign up for rewards programs to drive sales and increase customer satisfaction by promoting loyalty cards and discount opportunities.- Maintained a friendly and welcoming demeanor to attract customers and provide and pleasant shopping experience.- Maintained knowledge of store products and their locations- Guided customers and provide relevant information- Handled cash, check, credit and government aid transaction- Issued Change, receipts, refunds, or tickets- Resolved customer complaints

Bachelor Of Science - Bs, Communication, Senior

Activities and Societies: Alpha Gamma Delta

Associate Of Arts (A.A.), Fine/Studio Arts, General