Gained my CSPO certification through Hyperdrive Agile Leadership. Promoted to being the company's first Product Owner in a newly created Product Department. Participated in creating the vision and approach for the company's generally available platform offering.Helped to guide our developers through the changes towards a user first development mindset.

Promoted to Lead within the first six months of employment. Led a 2-person team whose customers contributed over 2 million to company revenue annually. Managed project conflicts and supported the team in finding resolutions, while maintaining a strong relationship with the customer.Collaborated with Customers, Customer Success Managers, Solutions Engineers, and subject matter experts to ensure successful project completion within planned timeline and scope.

• Manage all HR needs from changes to policies, procedures, benefits and compliance• Work with company leaders to brainstorm new areas of need for the employees• Update and implement on-boarding process for new employees including; sending reminders to team leaders and additional staff to complete on-boarding checklists, hold meetings with new staff to train on office policy and procedure, follow up with new staff to help with additional needs, ensure proper sign up for benefits and payroll• Create and maintain all company documents related to operational needs including; handbook, employee happiness survey, equipment policy, credit card use policy and any other current or new documents needed to enhance company procedures• Update performance review process and lead implementation quarterly• Lead in the planning and coordination of company outings and events• Work hand in hand with the Office Manager to ensure employee happiness

Principal Calendar Management, Travel Preparations Meeting prep and File, and Office Organization. Assist Marketing Director, Update Website, Fill in as needed for other Admin. Work with Microsoft Office (Outlook, Excel, Work, PowerPoint), Adobe Suite (Photoshop, In Design, Illustrator)

Acted as executive assistant to Chief Strategy Officer, Chief Operation Officer, and two directors;Draft and disperse company-wide emails including corporate updates, policy reminders and noticesSchedule corporate meetings and events both in-house and off-site;Coordinate travel arrangements, international and domestic, with travel agency;Handle office manager and front desk responsibilities including, but not limited to, contracting with vendors, ordering supplies, processing invoices, updating contact charts, taking phone calls, and upholding office procedures;Correspond with applicants to schedule interviews and send updates regarding the status of their application;Post on various job search engines and work directly with staffing agencies for open positions;Coordinate employee start-up needs with managers and IT, including scheduling training meetings, preparing company emails and contact numbers and ordering business cards;Main point of contact for recruiting needs within the company

•Write and post job descriptions, prepare offer letters and confidentiality agreements •Organize, file, and update company paperwork including current and former employee files, vendor contracts, company handbooks, and other confidential information •Manage recruitment for internship program, including interviewing, hiring, orientation and training •Create and enforce new office procedures, and coordinate office needs with IT and corporate staff Handle front desk activities, including mail, ordering office supplies and equipment, answering phones, greeting clients, processing vendor invoices, and maintaining office seating and contact charts•Correspond with company vendors in regards to negotiating services, pricing, and account discrepancies•Provide support for staff, including booking travel accommodations and preparing expense reports