Allison Atkinson Email & Phone Number

Davidson, Nc, Us

Charlotte, Us

Charlotte, Nc, Us

Stockholm, Se

Organized, coordinated and supported all digital activities with the objective to drive brand awareness, user experience and sales growth; worked closely with brand and product management teams, channel marketing and DTC and B2B sales.• Managed all updates to Oracle site platforms utilizing Experience Manager and Business Control Center (BCC)o Creation and Maintenance of filters, category pages, product detail pages, etc.• Coordinated workflows with internal teams, external consultants and third party development partners to ensure flawless execution of best in class website and testing• Participated in the development and management of the deployment and site testing calendar, and site roadmap• Managed vendor selection process and relationships with digital agencies, freelancers and research firms; and ensures they are tracking to schedule and performing to standards• Assisted in the budget process including PO generation, vendor set-up and invoice management

Palo Alto, Ca, Us

Creating email communications and marketing campaigns with a creative eye, operational know-how and data driven decision making. Collaborating with Project Managers, leadership, Program Directors, and Technical Assistants to determine needs and ensure corporate branding and business standards are met while coordinating, optimizing customer email campaigns and communications.• Manage email campaign process including: email program strategy, creative, email content and messaging development, and campaign execution. • Provide expertise for creating email templates, dynamic content, list segmentation, and CAN-SPAM laws.• Brand Ambassador actively focusing on continuous improvement of delivery of quality and business standards.• Create compelling visual and written communications that drive end users to take action, share, and engage with email content. • Site and content owner for team collaborative SharePoint site, responsible for content maintenance. Members and External Relations, Member Resource Specialist, 2010-2012Engaged external and internal members to manage the work load on a variety of tasks including data management, order processing, and product eligibility and licensing in a timely manner.• Communicated with Project Managers, Account Executives, and Program Directors to follow up on potential sale leads, confirm pricing, and other miscellaneous member requests.• Executed product licenses on behalf of legal department for members to sign and release product license holds.• Maintained lists and data in internal applications, Citrix Systems.o Created and edited member data in CRM tools including maintaining company and contact records as necessary.

Boston, Ma, Us

Successfully managed daily customer account activities for resin molders and original equipment manufacturers such as Boeing and Plantronics, sales totaling 43.1 million dollars. Gained Pricing Specialist responsibilities to optimize gross margin by proving to customers correlation between product price and customer satisfaction.• Executed customer transportation, price inquiries, and special lot production requests effectively to ensure expedited delivery of quality products.• Negotiated and entered pricing agreements in Pivotal (CRM software) system based on research of price history, guidelines and understanding customer sales history data.o Tracked customer pricing, quotes, and buying history.• Mediated transport services and customers demands, resolving possible “shut down” situations, which involved immediate reaction and swift tact resolving high cost to the customer.• Lead Blanket/Stocking programs, resulting in average 45,000 pounds monthly increase for fulfillment.• Formed strong, positive relationships with customers and sales representatives to better understand and meet customer needs based on external impact on business activities.o Held weekly meetings with customers to discuss manufacture production levels, material lot quality, and customer demands.• Mentored (On-Boarded) newly hired team members, providing training on company policies and best practices to assure department efficiency and follow International Organization for Standardization regulations.

PFPC is the Transfer Agent for Nations Funds/Bank of America in Charlotte, NC. Awarded the Outstanding Performance Award by Nations Funds for recognition of excellent customer service by exceeding the quality standards and demonstrating a superior dedication to excellence.• Executed incoming call requests regarding fund and account information, legal requirements, processing transactions and procedures, and general investment needs. • Processed mutual fund trades and maintenance account records timely and accurately. • Assisted shareholders and brokers by researching and resolving customer inquiries and relaying legal requirements.• Emailed trading transactions and fund performance to brokers.• Mailed fund prospectus to customers.• Provided verbal and account statement fund performance information and reporting available services to investors.• Worked well under pressure in a high call volume environment by becoming an exceptional listener and problem-solver, and being very client-focused

Bachelor Of Science (Bs), Marketing/Marketing Management, General & E-Business

Project Management Plus Certificate Program, Project Management