- Worked with Grocery Manager to coordinate accurate ordering flow using intimate knowledge of sales trends and customer needs- Developed and implemented consistent departmental backstock organization and operational strategies to minimize product wastage and streamline ordering processes- Responsible for training of Grocery team members and daily departmental communications and priority-setting- Received deliveries + verified invoice accuracy, and maintained well-stocked, properly-rotated, neatly merchandised shelves

- Assisted a small brick-and-mortar retail business with their online sales launch (6/1/23)- Wrote copy for all online product listings and store information sections, with special attention paid to creating a brand-conscious, consistent, and engaging tone across large vendor catalogue - Gained deep understanding of Shopify retail platform and retail website development

- Provided excellent customer service and sales support while managing daily store operations- Received and processed deliveries, provided goods quality control and rotation strategies to prevent waste, maintained accurate inventory records, and assisted with order flow- Educated customers about zero-waste, closed-loop alternative grocery models

- Connected a diverse audience with the mission, vision & values of sustainable cooperative grocery through a combination of facilitated, educational in-person conversation, written communications, and brand-building visual design- Developed and implemented multiple key workflows across marketing & outreach functions; planned and executed a calendar of events and promotions in collaboration with the management team to support in-store marketing objectives and community outreach efforts- Fostered and maintained a robust network of partnerships with entities ranging from local government agencies to community grassroots organizations to UCSB campus resources to student-led groups- Pivoted brand image & voice amidst the unique challenges of the pandemic- Leveraged customer-engagement metrics to determine the success of various promotional strategies and to further refine and tailor future departmental sales goals

Collaborated with various food-focused organizations via community outreach events and hands-on workshops to educate the community about food sustainability and the Co-op’s intersectional involvement in the food ecosystem

Managed daily on-site operations, including supervising and assisting floor crew, resolving escalated customer issues, and supporting cross-functional department priorities

- Assisted the Founder/Director with high-level production of food-focused community festivals, fundraisers and experiences that celebrate local farmers, ranchers, fishermen, and food & beverage artisans- Coordinated with vendors, clients, and stakeholders to ensure smooth on-site logistics throughout full duration of events, as well as a positive patron and vendor experience

Met with each faculty candidate to assess their research, teaching abilities and enthusiasm, student engagement, and food system perspectives. Reported student consensus feedback to faculty hiring committee as part of final decision process.

- Aided in population recovery efforts for endangered Western Snow Plovers by monitoring human behavior and environmental conditions near their protected nesting grounds on the beach at Coal Oil Point Reserve- Served as a point of reference and education for the public regarding the recovery efforts