Allison Bies Email & Phone Number

• Provide excellent customer service at public service desks, including Circulation, Reference, and technology assistance• Develop branch adult material collection• Actively participate on several interdepartmental library committees, including In-Service Day and Program Advisory Group • Supervise, schedule, and evaluate staff• Plan and implement programs for library patrons of all ages• Facilitate and present at regular staff meetings

Schaumburg, Il

• Assisted patrons with readers’ advisory, e-media, and informational questions at Fiction Desk• Managed collection of fiction authors A-M• Served as active participant on several interdepartmental library committees• Planned and presented programs to library patrons of all ages, including large-scale events • Coordinated and facilitated enlightening book discussions in-person and online

Schaumburg, Il

• Coordinated youth programs for Central Library and two branches• Wrote and edited text for library publications • Arranged payments with Administrative Office• Compiled and monitored department program and usage statistics • Conducted tours and delivered creative, literacy-based programs to children and adults• Staffed youth reference desk• Trained new Youth Services staff members and supervised high school volunteers

Schaumburg, Il

• Managed educational products store• Recommended relevant items to parents and teachers• Supervised and trained staff• Processed special orders, set up displays, and cashiered

Master Of Library & Information Science (M.L.I.S.)

Bachelor Of Arts (B.A.), Interdisciplinary Communication Studies

Emphasis Public Relations/Advertising. Course work focus Communications and English. History minor.