Allison Bies Email & Phone Number

• Provide excellent customer service at public service desks, including Circulation, Reference, and technology assistance
• Develop branch adult material collection
• Actively participate on several interdepartmental library committees, including In-Service Day and Program Advisory Group
• Supervise, schedule, and evaluate staff
• Plan and implement programs for library patrons of all ages
• Facilitate and present at regular staff meetings

Schaumburg, IL

• Assisted patrons with readers’ advisory, e-media, and informational questions at Fiction Desk
• Managed collection of fiction authors A-M
• Served as active participant on several interdepartmental library committees
• Planned and presented programs to library patrons of all ages, including large-scale events
• Coordinated and facilitated enlightening book discussions in-person and online

Schaumburg, IL

• Coordinated youth programs for Central Library and two branches
• Wrote and edited text for library publications
• Arranged payments with Administrative Office
• Compiled and monitored department program and usage statistics
• Conducted tours and delivered creative, literacy-based programs to children and adults
• Staffed youth reference desk

Schaumburg, IL

• Managed educational products store
• Recommended relevant items to parents and teachers
• Supervised and trained staff
• Processed special orders, set up displays, and cashiered

Master Of Library & Information Science (M.L.I.S.)

Bachelor Of Arts (B.A.), Interdisciplinary Communication Studies

Emphasis Public Relations/Advertising. Course work focus Communications and English. History minor.