Allison Bruce work email
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Allison Bruce personal email
Results driven customer success and sales executive with a track record of increasing net revenue retention across multiple verticals. I bring expertise in sales leadership, customer success, SaaS, B2B, coaching, leadership development, and project management. I have scaled multiple customer success organizations and have a passion for both the analytical and human sides of the work.
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Vice President Of Customer SuccessAsg Nov 2024 - PresentWalnut Creek, Ca, UsWe’re a talent-powered, data-driven software business that buys uniquely positioned vertical SaaS companies and builds them into market leaders. As the Vice President of Customer Success I drive performance and support the leaders of the customer success teams across all our portfolio companies. -
Vice President Of Sales, Customer Experience Solutions GroupEvercommerce Feb 2023 - Nov 2024Denver, Colorado, UsVice President of Sales, Customer Experience Solutions GroupGrowing revenue through the full customer lifecycle from prospect to upsell & expansion.Teams under me include: BDRs, Account Executives, Customer Success Managers, Strategic Account Managers & Partnership Managers. -
Vice President Of Customer Success, Customer Experience Solutions GroupEvercommerce Jun 2021 - Feb 2023Denver, Colorado, UsVice President of Customer Success, Customer Experience Solutions Group-The Customer Engagement Solutions Group is composed of 4 companies: Customer Lobby, pulseM, GuildQuality, & Listen360. As VP of Customer Success for the solution group, I own customer success, onboarding, strategic account & channel partner management for all 4 companies.
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Vice President Of Customer Success & Sales, Customer LobbyEvercommerce Jul 2019 - May 2021Denver, Colorado, UsVice President of Customer Success & Sales, at Customer Lobby (an EverCommerce company)-Responsible for the full customer lifecycle. This included teams of Customer Success Managers, Account Executives, and BDRs.
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Director Of Customer Success, Customer LobbyEvercommerce Aug 2018 - Jun 2019Denver, Colorado, UsDirector of Customer Success for Customer Lobby (a subsidiary of EverCommerce). Built out the Customer Success team into a high performing, revenue generating department responsible for all expansion sales and account management functions for our subscription bases SaaS product.
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Senior Sales & Customer Success Account DirectorSunset Magazine Apr 2016 - Jan 2018Los Angeles , California, Us• Top revenue generator focused on print and digital advertising sales for the Western US territory• Led sales development reps to increase new client acquisition by 20%• Achieved 140%+ of annual sales revenue targets, increasing sales from $800k to $1.75M• Recognized as one of the top 20 sales reps of more than 500 reps across all Time Inc. publication -
Director Of Sales & Customer SuccessHiremojo Sep 2013 - Apr 2016San Rafael, Ca, Us• Manage all customer facing teams including sales, account management, and customer support• Ensure strong new customer acquisition and customer onboarding process• Increase revenue from new and existing customer base• Hire and train all customer facing staff and develop company-wide training curriculum -
Managing Director, Staff Leadership DevelopmentTeach For America Jul 2012 - Jun 2013New York, Ny, Us• Design and manage the professional development for 49 person Bay Area regional staff• Manage across all departments to increase performance outcomes• Oversee recruitment, hiring, and on-boarding of staff to ensure effective and diverse employee base• Lead Bay Area wide Operations Team to increase efficiency of four sub-regional offices• Assess performance of all employees to identify trends, build efficient support systems, and ensurestrong bench for future hiring needs• Arbitrate personnel issues and conflicts to ensure strong manager/employee relationships -
Director Of Client Services & Coaching Operations, Customer Success CoachInsidetrack Aug 2005 - Jul 2012Portland, Or, Us• Managed a 100-person team of coaches and managers in multiple locations• Improved productivity of coaching operation by 38% through detailed analysis and planning• Developed coaching, customer service, and management skills of my employees directly resulting in 13 promotions into key leadership positions in company• Increased student retention and enrollment at client campuses by 15% over previous year benchmarks• Integrated coaching and client teams leading to renewal and expansion • Promoted four times within six years from entry position as Coach to Senior Coach to AssociateCampus Director to Campus Director• Owned key client relationships to build and maintain belief in the value proposition of InsideTrack• Engineered pilot programs to fine-tune critical systems before company wide implementation -
TeacherTeach For America - San Antonio Elementary School Jul 2003 - Jun 2005New York, Ny, Us• Was selected from highly competitive pool of applicants to join national corps of outstanding recentcollege graduates who commit to teach for two years in low-income communities• Increased student reading by average of 1.5 grade levels in one academic year• Developed and implemented Saturday Writing Academy to prepare fourth graders for state writing test• Established and coached award winning student teams who entered the annual Tech Challenge put on by the Tech Museum of Innovation• Organized and led numerous extracurricular activities including the school newspaper, drill team, andintervention classes
Allison Bruce Skills
Allison Bruce Education Details
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Brandeis UniversityFrench -
Aix-Marseille University
Frequently Asked Questions about Allison Bruce
What company does Allison Bruce work for?
Allison Bruce works for Asg
What is Allison Bruce's role at the current company?
Allison Bruce's current role is Vice President of Customer Success at ASG.
What is Allison Bruce's email address?
Allison Bruce's email address is ab****@****bby.com
What schools did Allison Bruce attend?
Allison Bruce attended Brandeis University, Aix-Marseille University.
What skills is Allison Bruce known for?
Allison Bruce has skills like Staff Development, Higher Education, Teaching, Leadership, Public Speaking, Curriculum Design, Customer Service, Team Building, Management, Research, Recruiting, Onboarding.
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