North American-based talent and organizational professional services firm, content experts in the areas of Executive Search, Talent Acquisition, Talent Development & Insights, Talent & Organizational Performance, Career Transition, and a C-Suite Advisory. • Leads the delivery of services, per customer account, through coordination of deliverables, delivery resources, communication with multiple stakeholders, follow-up, and tracking.• Leads and/or assists with a wide range of proposals, reports, letters, and presentations in standard or customized formats as required, ensuring they are recorded accurately on the server for retrieval.• Has in-depth knowledge of the appropriate uses, capabilities, and application (what, why, how, best practice) of available Felix services, tools and products (emphasis on behavioral assessments).• Provides sales support to Relationship Managers and Sales Leadership through creation of proposals, presentations and documents as required.• Contributes to the accurate maintenance of information within all systems (client tracking system (CTS), sales CRM, etc.).• Coordination of client scheduling for individual coaching programs, program kick-off, or sessions within large-scale development programs. Coordination of client assessment debrief scheduling.

On OnDemand recruiting platform providing flexible talent acquisition solutions that scale from startups to the Fortune 100. Responsible for client intake meetings, sourcing, staffing and account management of projects to help companies at any scale to expand their own in-house hiring team with our network of experienced HR professionals.• Responsible for over $1 million annual book of business.• Account managed over 15 clients and direct reports of 20 contract recruiters. • Served on Culture Committee.

A not-for-profit arts organization that explores, interprets, and reimagines books and other literary works to create stories that move us beyond the margins of our own lives.Report to the Board of Directors and work in partnership with the Artistic Director as the Theatre’s executive team. Leadership responsibility for building effective teams internally and cultivating a committed team to act externally in the community at large: generated, directed, and supervised day-to-day administrative duties for human resources, financial and facilities management, development, strategic planning, and community relations. Areas of focus are:• Oversaw Strategic Planning and managed all HR best practices, insurance/benefits, financial management, administrate and support, in conjunction with the Education Director and the Artistic Director, all educational programs.• Supervised daily administrative operations and collaborated with Artistic Director in executing the season and developing policy.• Oversaw and managed the coordination and implementation of development efforts to corporations, foundations and government sources, individual contributors, and special events.• Designed and implemented Equity, Diversity, Inclusion program for board, ensemble, and staff.• Oversaw the operation and maintenance of the theatre and building and all permits, licensing, and other government regulations.

Award winning, uniquely positioned strategic communication and events agency providing best-in-class experiential marketing services to global organizations in virtually every major industry sector. Director of Office Services, 2006 – 2008Responsible for all aspects of office management, IT and human resources function for Chicago and New York Offices.• Promoted to serve as a Member of the Executive Leadership Team.• Reviewed and advised all human resources best practices; and managed the IT function.• Facilitated the transition of platforms and processes after the company was purchased by The Freeman Company.• Managed office build-out for six additional offices working with space planner, general contractor, furniture vendor, building management and landlord.Traffic Manager, 2005 – 2006Recruited to ProActive for the management and workflow for the Creative Group which consisted of two Creative Directors, three graphic designers and all freelance creative staff.

Founded in 1992, The Factory Theater is a new work company based in Rogers Park.

WTW provides data-driven, insight-led solutions in the areas of people, risk and capital that make organizations more resilient, motivates workforces, and maximizes performance. Recognized by leadership as highly skilled in resolving issues. Responsible for all aspects of the human resources function which included supporting 170-person office in a human resource capacity. • Provided strategic consultation to office and regional lead and directly supervised 24 administrative associates. • Facilitated performance management workshops for all Chicago employees.• Managed corporate initiatives, including foreign national visa process.

Human Resource Manager – Employee Benefits Services/National, 2000 – 2001Managed the West/Central Regions day-to-day general HR needs• Co-management of two reductions in workforce.• Assisted in the design and management of the Performance Management Process for National Client Service Population.• Worked with National HR Orientation Team to develop and implement spin off unit new hire orientation. • Co-led national support staff leadership team by developing, implementing, and managing performance management process, National Executive Assistant Team Lead Program, Executive Assistant Orientation Program, National Support Staff Communications Plan and National Design and Production Team.• Served as the National Ethics Liaison; and as Ethics contact to PwC for any ethics issues reported by staff. Human Resource Manager – Employee Benefits Services/Local, 1998 – 2000Managed the Chicago office for day-to-day general HR needs.• Administrated career model communications and deadlines for Central Region.• Supervised, developed, and assimilated junior staff: Functioned as Internal Firm Services supervisor for 30 + staff, formulated and implemented deployment plan as part of National reduction in workforce, train and mentor West and Central Region HR staff, train and supervise Chicago HR Associate, supervise HR interns.• Special Projects: Develop and implement telecommuting and hoteling plan for Chicago office, administration of annual performance review and compensation process for over 1500 lives, support of all sector HR initiatives, PeopleSoft conversion projects.Central Region Administrator – Employee Benefits Services, 1997 – 1998Financial Responsibilities included: Client code maintenance (day to day and various conversions), Billing responsibilities, Time and Expense Management, Facilities Management, management of 8 +/- administrative staff, and an office move.Various Administration Roles within PWC, 1992 – 1997