Allison Carter Email & Phone Number

Greifensee, Ch

Greifensee, Ch

Greifensee, Ch

- Responsible for production planning, forecasting, tactical procurement, strategic procurement, warehouse management, logistics, and inventory management for Mettler Toledo Rainin

Greifensee, Ch

- Lead team of planners responsible for production scheduling, forecasting, and inventory management.- Implemented improved planning strategies within SAP to enable reduction of inventory and improve on-time delivery.- Responsible for the implementation of Lean Logistics project dedicated to reducing excess inventory and excess material movements.- Developed program for improved Data Connectivity and Visual Management utilizing Claris as a central database tool and Tableau for real-time production dashboards.- Created capacity planning analysis to enable improved mid-term planning initiatives and strategic equipment investment decisions.- Prepared business cases for strategic investments in capital equipment based on market demand and capacity planning information.

Greifensee, Ch

- Managed the creation and roll-out of the new global learning and development program for Supply Chain Management professionals within Mettler-Toledo.- Host and lead presenter for the week long seminars held in Switzerland and China.- Organized the development the launch of the program including managing the project timeline, budget, and stakeholders.- Supported senior leaders in the company in the development of presentations, interactive workshops, case studies, and exercises.- Collaborated with experts in learning and development to apply best practices in the program content.- Arranged the logistics details for the seminar including negotiating location contracts, developing team-building events, coordinating transportation, and ensuring a learning focused weekend for all attendees and faculty members.

Greifensee, Ch

- Instituted and managed a new Service Analytics team to support the newly formed North American Service Organization. - Consolidated and enhanced system for capturing performance metrics for the Service Operations and Support Organizations for standardization across North America allowing for improved transparency and timeliness of data. Areas of metrics include Customer Service, Contract management, Installed Base management, Service Invoicing, Technician Scheduling, Technician Dispatching, and Field Execution.- Programmed technician utilization and productivity analysis tools leading to a reduction of overtime.- Supervised resources in US and India to execute business reporting needs.- Managed the parts order entry team, the parts research team, and the parts marketing teams that were responsible for the growth of the aftermarket parts business.- Responsible for pricing, marketing strategies, and distribution management for parts.- Partnered with global supply chain partners to improve critical parts availability through enhanced demand planning and sourcing strategies to ensure proper stocking of parts to support the North American service organization, distribution partners, and end customers.- Established Technician Standard carry process and tools to improve technician inventory costs and availability of parts to complete service on first visit.

Greifensee, Ch

- Facilitated value-stream mapping and Lean Six Sigma projects to improve the efficiency of end-to-end service operations and supporting functions processes including Installations, parts ordering, customer-facing communication, planned orders, unplanned orders, service invoicing, and contract renewals.- Launched new GPS system for 330 technicians and the reporting functionality and tracking tools required by the Service Support organization and senior leadership.- Converted to a new North American service pricing structure to improve service gross profit potential.- Lead contact data quality improvement initiatives to support service processes and marketing initiatives.- Championed SAP system enhancements and responsible for successful implementation from business requirement definition through business implementation.- Instituted a data strategy for a Customer Experience Net Promoter System implementation.

Greifensee, Ch

- Warehouse Management, Material Handling, and Outbound Logistics Process Champion for the roll-in of SAP at the Mettler-Toledo production and marketing organization in Oakland, California.- Executed a project to convert the European logistics hub to a bonded warehouse.- Identified business requirements and began a project for automatic freight cost estimation and invoicing.

Greifensee, Ch

- Outbound Logistics Process Champion for the SAP Implementation at the Mettler-Toledo production facility in Albstadt, Germany.- Managed the SAP project for the creation and implementation of a European Third Party Logistics hub in Roermand, Netherlands.- Collaborated with third party logistics partners to develop technical interfaces and business processes.- Directed teams of technical and business resources in Switzerland, Poland, Germany, Netherlands, United States, and India.

Greifensee, Ch

- Revamped a resource planning strategy for functional, technical, and business resources for the global SAP implementation program.- Established and enhanced a project management tracking tool for use as the official tool for the program.- Conducted training for project resources on project management including resource planning, project plan development, risk management, and cost management.- Developed a system and reporting structure using MS SharePoint, MS Excel, and MS Access for reporting of project deliverables.

Greifensee, Ch

- Aligned efforts between end users, power users, project resources, application management teams, and development resources to resolve issues after the business go-live of SAP for facilities in China.- Chaired daily status meetings with stakeholders and communication with senior leadership

Greifensee, Ch

- Developed testing plan to ensure all requirements had been fully tested for six facilities in China covering the areas of Sales and Marketing, Service, Supply Chain Management, Human Resources, Finance, Controlling, Product Lifecycle Management.- Organized test client preparation including user authorizations, manual configurations, and transport management.- Trained 160 testers on processes and tools for executing SAP implementation testing.- Facilitated the resolution of defects identified during testing.

Greifensee, Ch

- Created system for collecting and benchmarking internal supply chain metrics from all production and logistics organizations.- Merged requirements from more than 20 countries and shipping facilities to create a standard shipping label format for global use.- Launched a low-cost master data creation and approval tool to accompany the SAP implementation.- Authored global supply chain technical policies and training documentation to support the SAP implementation.

Arlington, Va, Us

- Worked with functional managers from seven different product groups to develop training standards.- Designed and programmed an automated Supplier Management Tool in Excel.- Championed two “Lessons Learned” action items to resolve manufacturing issues and contributed to weekly corrective action meetings.- Participated in the interviewing process of 12 possible intern candidates and facilitated new hire orientations and trainings for 65 college hires.- Completed tolerance studies and fastener selection for a section of satellite panels.- Worked virtually from Ohio to support the Satellited Development Center in El Segundo, California.

Arlington, Va, Us

- Led a six sigma project to reduce engineering errors - Coordinated information from six different Boeing sites to develop an improved engineering revision process in El Segundo, California.- Developed and facilitated a Mechanical & Structural Engineering First Pass Yield improvement project.