AeroLeads people directory · profile
Allison Chen Email & Phone Number
Service Support Specialist
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 71%
Role
Service Support Specialist
Location
New Westminster, British Columbia, Canada
Who is Allison Chen? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Allison Chen is listed as Service Support Specialist based in New Westminster, British Columbia, Canada. AeroLeads shows a matched LinkedIn profile for Allison Chen.
Allison Chen previously worked as Service Support Specialist at Evolution and Service Support Specialist at Evolution. Allison Chen holds Diploma, Computer Information Technology Administration from British Columbia Institute Of Technology.
Company email context
Company contact context
This section adds company-level context without repeating Allison Chen's masked contact details.
Review company-level records connected to Allison Chen before choosing the right outreach path.
Profile bio
About Allison Chen
A results-oriented professional with a Computer Information System Administration degree who is looking to positively contribute to your company. I am good at multitasking, customer service skills, time management, teamwork, and prioritizing when managers assign projects, I will finish them with team members on time.
6 roles
Allison Chen work experience
A career timeline built from the work history available for this profile.
Service Support Specialist
- Ensuring that all tables are operational without interruptions- Identifying and resolving all real-time incidents on the gaming floor relating to all components of operations, including human-related, hardware, software, and network connectivity- Resolving players’ disputes related to the actions of the dealer or any other event that could have affected the integrity of the game- Monitoring critical application functions and infrastructure components via the provided monitoring… Show more - Ensuring that all tables are operational without interruptions- Identifying and resolving all real-time incidents on the gaming floor relating to all components of operations, including human-related, hardware, software, and network connectivity- Resolving players’ disputes related to the actions of the dealer or any other event that could have affected the integrity of the game- Monitoring critical application functions and infrastructure components via the provided monitoring tools; identifying, analyzing, logging, and escalating all alerts as necessary- Escalating all incidents that cannot be resolved at the 1st line to the appropriate 2nd line support function via Jira, TTS, or Wiki as required.- Recording all events related to major incidents in TTS and producing post-resolution incident reports- Leading a team of more than 40 employees contributing to employee and customer satisfaction. Show less
Jan 2023 - Nov 2024
Game Presenter
Oct 2022 - Dec 2022
Table Game Dealer
Ensure an excellent customer experience, solve any questions or concerns, deal at the table games with customers
Feb 2018 - Feb 2019
Assistant Engineer
Yoyi Technology Co., Ltd.
Draw circuit board circuit to OrCADUse Solidworks to draw partsReplace the simple board damaged component
May 2017 - Jan 2018
Customer Service Specialist
Assist guests to pay fees and deal with their membershipCommunicate with customers about their concerns and resolve customers questions
Jan 2016 - Dec 2016
2 education records
Allison Chen education
Diploma, Computer Information Technology Administration
Bachelor'S Degree, Electrical And Electronics Engineering
FAQ
Frequently asked questions about Allison Chen
Quick answers generated from the profile data available on this page.
What is Allison Chen's role at their current company?
Allison Chen is listed as Service Support Specialist.
Where is Allison Chen based?
Allison Chen is based in New Westminster, British Columbia, Canada.
What companies has Allison Chen worked for?
Allison Chen has worked for Evolution, Gateway Casinos And Entertainment Limited, Yoyi Technology Co., Ltd., and Worldgym Sodic.
How can I contact Allison Chen?
You can use AeroLeads to view verified contact signals for Allison Chen, including work email, phone, and LinkedIn data when available.
What schools did Allison Chen attend?
Allison Chen holds Diploma, Computer Information Technology Administration from British Columbia Institute Of Technology.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Allison Chen you were looking for.
View similar profiles
