• Manages the end-to-end dental insurance claims process, maintaining precision and adhering to industry standards, verifying patients' dental insurance coverage and eligibility, ensuring accurate billing and timely claims submission.• Produces and dispatches dental insurance invoices and statements, proactively tracking and resolving outstanding insurance claims, liaising with companies to expedite reimbursement.• Expertly handles insurance claim denials and appeals, providing comprehensive documentation and information.• Maintains detailed records of insurance transactions and correspondences, ensuring accessibility and accuracy, and coding dental procedures for insurance billing, minimizing errors and optimizing claims acceptance.• Demonstrates strong communication skills while addressing patients' insurance inquiries and concerns professionally. Stays current with evolving dental insurance regulations and compliance requirements, upholding industry best practices.

• Proficiently handles a comprehensive range of Front Desk Coordination duties, such as efficiently registering new patients and ensuring their information is up-to-date and accurate.• Manages patient records to comply with stringent privacy and security regulations, safeguarding sensitive healthcare data. Skillfully organizes and oversees patient referrals, demonstrating a knack for efficient and effective coordination.• Exhibits proficiency in collecting payments for patient accounts, showcasing a talent for professionalism and record accuracy.• Thoroughly adept at preparing e-statements and e-claims with all necessary attachments, ensuring compliance with administrative requirements.• Oversees dental insurance claims, providing attention to supporting documentation, and maximizing successful claims processing, engaging patients in informative and empathetic financial discussions, offering clear explanations of treatment plan options.• Expertly dispatches lab work requests with precision and timeliness, ensuring seamless workflow and patient care.• Diligently maintains aging reports to stay organized and facilitate proactive follow-up on outstanding matters.• Accurately posts insurance company payments to the correct date of service, ensuring precise accounting and record keeping.

• Orchestrated the holistic management of revenue cycle functions, overseeing billing, coding, follow-up, accounts receivable, and patient collections.• Displayed an astute eye for detail, identifying and rectifying process discrepancies, and driving a culture of improvement.• Pioneered and led cross-functional teams in the implementation of refined processes, consistently resulting in heightened operational efficiency and productivity.• Established a framework for the comprehensive standardization of revenue cycle workflows, ensuring seamless coordination across teams and quantifiable success metrics.

• Skillfully processed and submitted dental claims with precision, crafting necessary attachments and narratives to expedite payments from insurance providers.• Effectively oversaw a team of account managers, ensuring their timely and accurate completion of tasks, while maintaining quality standards.• Fostered strong communication channels with healthcare professionals and dental office staff to establish a trustworthy and collaborative working relationship.• Methodically obtained, compiled, and uploaded claim and payment records into a comprehensive database, establishing well-organized and precise payment and denial logs.• Produced detailed reports on a daily, weekly, and monthly basis, providing valuable insights into operational performance and financial data analysis.