Allison Cook Email & Phone Number

Gilbert, Arizona, United States

Florida

• Manages the end-to-end dental insurance claims process, maintaining precision and adhering to industry standards, verifying patients' dental insurance coverage and eligibility, ensuring accurate billing and timely.
• Produces and dispatches dental insurance invoices and statements, proactively tracking and resolving outstanding insurance claims, liaising with companies to expedite reimbursement.
• Expertly handles insurance claim denials and appeals, providing comprehensive documentation and information.
• Maintains detailed records of insurance transactions and correspondences, ensuring accessibility and accuracy, and coding dental procedures for insurance billing, minimizing errors and optimizing claims acceptance.
• Demonstrates strong communication skills while addressing patients' insurance inquiries and concerns professionally. Stays current with evolving dental insurance regulations and compliance requirements, upholding.

Charlotte Metro

• Proficiently handles a comprehensive range of Front Desk Coordination duties, such as efficiently registering new patients and ensuring their information is up-to-date and accurate.
• Manages patient records to comply with stringent privacy and security regulations, safeguarding sensitive healthcare data. Skillfully organizes and oversees patient referrals, demonstrating a knack for efficient and.
• Exhibits proficiency in collecting payments for patient accounts, showcasing a talent for professionalism and record accuracy.
• Thoroughly adept at preparing e-statements and e-claims with all necessary attachments, ensuring compliance with administrative requirements.
• Oversees dental insurance claims, providing attention to supporting documentation, and maximizing successful claims processing, engaging patients in informative and empathetic financial discussions, offering clear.
• Expertly dispatches lab work requests with precision and timeliness, ensuring seamless workflow and patient care.

Gilbert, Arizona, United States

• Orchestrated the holistic management of revenue cycle functions, overseeing billing, coding, follow-up, accounts receivable, and patient collections.
• Displayed an astute eye for detail, identifying and rectifying process discrepancies, and driving a culture of improvement.
• Pioneered and led cross-functional teams in the implementation of refined processes, consistently resulting in heightened operational efficiency and productivity.
• Established a framework for the comprehensive standardization of revenue cycle workflows, ensuring seamless coordination across teams and quantifiable success metrics.

Charlotte Metro

• Skillfully processed and submitted dental claims with precision, crafting necessary attachments and narratives to expedite payments from insurance providers.
• Effectively oversaw a team of account managers, ensuring their timely and accurate completion of tasks, while maintaining quality standards.
• Fostered strong communication channels with healthcare professionals and dental office staff to establish a trustworthy and collaborative working relationship.
• Methodically obtained, compiled, and uploaded claim and payment records into a comprehensive database, establishing well-organized and precise payment and denial logs.
• Produced detailed reports on a daily, weekly, and monthly basis, providing valuable insights into operational performance and financial data analysis.