Allison Courtright Email & Phone Number

Milwaukee, Wi, Us

Madison, Wisconsin, United States

In this role at [solidcore], I was tasked with interacting with clients and addressing information on client needs, expectations and levels of satisfaction; responding to client requests and concerns promptly and effectively. I maintained product knowledge for all studio retail operations, including class packages, product sales and promotions. I performed routine client-facing system tasks, including new account set-up, scheduling, cancelling and rebooking classes, package purchases, and other general account needs as requested. I was consistently of service to our clients by being aware of studio issues, events, or schedule changes and communicating them to clients and [solidcore] team members as needed.

Milwaukee, Wi

In this role, I was working on both the internal and external communication teams to share employee success stories, news and team events, company announcements, and everything in between. I coordinated and led numerous community outreach events as part of the company’s STEM initiatives across the state. I created standardized leadership bio templates company-wide to ensure consistent messaging. I sourced and ordered over 30 merchandise items for various departments with proper branding. I produced video campaigns to celebrate team successes to internal and external audiences. I drafted 35 blog posts, articles and social posts for Sharepoint and external blogs sharing the ATCexperience. I assisted in the handling of multiple reputation management crises to respond properly. I supported various teams as they prepared presentations for stakeholder meetings, career panels, and vision day activities to ensure ATC style and branding are consistent throughout.

Madison, Wisconsin, United States

As a Badgers Give Back intern, I worked with over 20 local Madison community partners to host over 100 events in seven months that align with the school’s values; organizing events, ensuring adequate preparation, coordinating volunteers and their event roles, and documenting every event on the correct social channels. I engaged with 650 student athletes on a weekly basis to build their personal brand and connect them to community events outside of campus. I managed a social content calendar covering Instagram, X, LinkedIn and UWBadgers.com, posting twice weekly and collaborating with other social media platforms to increase brand awareness and share our story to audiences of 25,000 with impressions of up to 35,000. I also utilized Canva and the Adobe Suite to bring stories and smiles to life on 55 social posts and press releases over six months.

Madison, Wisconsin

During my time with Ad Club, I worked with my team to deliver creative content for a new client account that would engage with their target audience and drive sales. We created fun and engaging marketing ideas and campaigns for a local Madison client.

Madison, Wisconsin, United States

As the Vice President of Community Relations for my sorority, I recorded and monitored members’ social media accounts to ensure all 250 members are representing the chapter and its affiliations appropriately. I also oversaw and promoted six philanthropy events executed by our chapter on all social media platforms with a clear social media marketing plan for each one. I wrote five articles for the quarterly national sorority magazine to update local alumni and the national network about our chapter. I built and maintained an alumni network of over 2,000 members to connect our chapter with the local and national community. I handled multiple reputation management issues within the chapter professionally and honestly by engaging in clear communication practices both internally and externally.

Madison, Wisconsin, United States

I am running a LineLeap Satellite Instagram page with a few others. We are working to promote LineLeap but also engaging with local Madison residents with relatable content.

Madison, Wisconsin, United States

In this role, I worked with the Edgewater Hotel's receptionist team to deliver high-end customer experience for guests. Between prior-to-visit calls, rollaway bed deliveries, and booking month-long hotel stays for guests, I developed strong customer-service, sales, and people skills. I worked on the hotels unique booking system and made sales over the phone to clients on a weekly basis, increasing the hotel's revenue. I also helped the hotel with some of their event-planning needs, such as their anniversary dinner party.

Milwaukee, Wisconsin, United States

In my high school job, I worked my way up to Head Lifeguard over my 4 years of experience. I trained my team twice weekly in lifesaving drills, making sure that the team of 60+ guards felt confident in their abilities in case any emergency were to occur. I worked as a customer-experience manager, but with safety as my top priority, which led to many hard conversations and escalations with guests. I maintained a positive work environment for my lifeguard crew, with many of them experiencing their first jobs. I created an open and fun atmosphere while maintaining my professional and responsible role at the pool.

Psychology And Strategic Communciations, Senior

Activities and Societies: Pi Beta Phi, PRRSA, Ad Club, Helping Hands, Badger Herald, UW Athletics

Education record