Allison Dewald Email & Phone Number

• Built a client base from scratch to 60+ events annually
• Exceed client expectations in delivering in airbrush foundation Bridal & Special Occasion makeup.
• Cultivate a thriving business base built on a reputation for expert artistry & knowledge of beauty products, tools & “tricks of the trade”
• Facilitates hundreds of one on one lessons & 40+ master classes reaching 350+ students
• Manage social media planning for execution of marketing strategies
• Works closely with regional photographers for events & stylized shoots

Grand Island, New York, United States

• Define the responsibilities of parties involved in 100+ projects including customers, management, IT management, project team, vendors, & others affected by the project
• Forecast resource allocation requirements: define project tasks & resource requirements as key inputs into weekly IT forecast meetings
• Execute project initiatives driving successful project completion
• Organize & conduct project team meetings, project kick-off meetings, & set expectations related to team meetings with sub-teams
• Identify, track, monitor, escalate & communicate project-related issues, scope changes, variances, & contingencies that may arise
• Develop risk plan, facilitate contingency plan actions, conduct regular risk analysis reviews

Grand Island, New York, United States

• Managed complaint resolution including credits, debits, & escalations as a member of a specialty team
• Led onboarding of 25+ new team members
• Responded positively & promptly regarding all incoming telephone inquiries & issues
• Fostered open relationship with distribution sites to ensure timely shipment of critical orders
• Exceeded service quality standards for all telephone interactions
• Collaborated with numerous teams to achieve company’s overall goals

Buffalo-Niagara Falls Area

• Cultivated business relationships with hundreds of customers, external companies & other business partners
• Monitored & managed assigned project progress, schedules & resources
• Collaborated with senior management to deliver project strategy, goals, & long-term priorities on projects
• Managed, delegated, & organized assignment of work/responsibilities to maximize available resources
• Drove results via monthly sales meetings, partner connects, & daily management meetings
• Led the way in new hire training & on-boarding experience

North East

• Facilitated master class trainings by developing & executing up to date trends & changes
• Execute on site interviewing, hiring, human resources, performance reviews, verbal & written counseling, disciplinary actions up to & including terminations
• Led onboarding of new team members
• Developed documented procedures & work instructions
• Prepared comprehensive instructions regarding processes, development & procedures
• Trained & re-trained existing team members