Allison Edwards Email & Phone Number

Chester, Nj, Us

Chester, Nj, Us

Milwaukee, Wisconsin, Us

• Served on global senior leadership team (G300) as one of Fiserv's top 300 executives, and led +500 global team members overseeing implementation, support, and client servicing for the financial institution division's payments, cards, core, and ancillary products driving operational excellence through client centricity.• Oversaw buildout of an industry-leading credit processing solution supporting +600 clients and +3M accounts; constructed team, identified processes, and engaged cross-functional partners to facilitate migration of 500 clients from legacy solution to new platform.• Spearheaded enterprise-wide team realignment and organizational restructuring efforts to optimize operational models and build high-performing teams for enhanced business performance.

Milwaukee, Wisconsin, Us

• Directed ~20 team members overseeing various enterprise-wide initiatives, including strategic planning, business pain point resolution, and new integration business case development.• Built relationships with client executive stakeholders to identify and achieve mutual business objectives involving revenue growth, cost reduction, operational efficiencies, and differentiation of capabilities.• Developed and launched a scalable new business solution and operational model for community credit clients that offered differentiated credit services as an entry point into relationships for mid-tier financial institutions.

Milwaukee, Wisconsin, Us

• Led a direct team of 20 product managers and a matrixed organization in development, enhancement, and delivery of solutions and services supporting debit card issuing, processing, production, back office reporting and settlement, disputes, risk management, and data and analytics to a scaled client base of +3k clients.• Prioritized efficiency and user centricity to differentiate products and services supporting client revenue growth and differentiation, including buildout of a solution delivering mobile and digital payment capabilities and integration.• Delivered subject matter expertise and oversaw due diligence for the acquisition and integration of a $690M debit-focused financial services business in September 2018.

Milwaukee, Wisconsin, Us

• Directed strategy, product design and development, implementation, and client integration of Europay Mastercard Visa (EMV) chip technology that enhanced payment security for more than 3k financial institutions.• Designed an analytics solution that has served as a cornerstone for clients in optimizing their portfolios and supporting business operations for ~20 years.• Strategically identified and executed campaigns aimed at stimulating debit and credit card utilization while ensuring meticulous risk mitigation measures were effectively integrated.