Allison Feldman Email and Phone Number
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Positive and motivated problem solver. I am a resourceful project manager/business analyst skilled in maintaining excellent client relationships and satisfaction. I have years of demonstrated success in software implementation, leading small- to large-scale projects around the world. My ability to liaison between teams internally and externally has led to smooth installations and communication, allowing the team to capture clear product configuration requirements and product enhancements. I have been able to manage multiple projects simultaneously and deliver results.I have experience in healthcare and innovation management software used by global businesses across a wide range of sectors, including Electronic Medical Records, Business Development, Investigator Initiated Studies, Grants, Medical Affairs, Collaborative Initiatives, and Data Transparency. I've worked across multiple organizations from a variety of industries including Pharma, Apparel, Government, Life Sciences, and Healthcare.My position requires that I have excellent presentation skills, as I am responsible for customer training in person and remotely. In addition to managing software implementations for my clients, I am also responsible for service support and creating documentation.I most enjoy helping others. I'm motivated by the desire to make a positive social impact. I am dependable and organized and I enjoy work that is challenging and allows me to follow through and see results.SKILLS:Project ManagementBusiness AnalysisData AnalysisSoftware Implementations & Customer SupportClient Relationship ManagementCommunication across Diverse TeamsElectronic Health Records (EHR)Web-Based TechnologyExcel and ReportingPlease feel free to reach me at feldman.alli@gmail.com if you'd like to chat!
Strategic Solutions Group (Ssg)
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Senior Business AnalystStrategic Solutions Group (Ssg) Aug 2022 - PresentNeedham, Ma, Us
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Application Manager And Business AnalystBoston University Henry M. Goldman School Of Dental Medicine Dec 2016 - Aug 2022Boston, Massachusetts, Us -
Project Manager/Business AnalystIdeapoint Mar 2015 - May 2016Boston, Ma, Us● Led implementations and support projects across a variety of industries by gathering the customer’s business requirements, and worked in a team to define the best technical solution● Created project plans and ensured that the project stayed on schedule ● Performed initial configuration, training, testing, and troubleshooting● Provided outstanding customer service by emphasizing the value of the product, developing and executing solutions, identifying industry trends, and coordinating the Client Services team● Managed client relationships and expectations by developing client strategy with the technical and sales teams● Responsible for triaging all support requests for current portfolio of up to 35 clients ● Identified and pursued upsell opportunities with customers and oversaw renewal sales● Implemented an internal process that the Client Services team uses for projects by evaluating the past processes and implementations, researching different business strategies and workflows, and generating support from the team -
Applications Specialist- 5.X Patient Portal And Web Applications Implementation And SupportMeditech Oct 2012 - Feb 2015Canton, Massachusetts, Us● Supported Patient Portal and Mobile Rounding applications● Supported the new web-based Patient Portal application through development to implementation● Worked with early adopter sites● Provided marketing and branding suggestions to sites● Mentored new hires on their first portal implementations and assisted in training new hires ● Trained on integration with PWM, MRI, CWS, ADM, B/AR, RXM, PHA, EDM, LAB, MIC, and MIS● Implemented CS and MAGIC platforms● Collaborated with the Technology group to ensure that sites had the proper hardware requirements in place● Used Web Utility to update and manage content of internal webpage● Responsible for supporting Patient Portal Online Bill Pay functionality● Supported Mobile Rounding for physicians on cell phone and tablet platforms● Trained hospital users on how to improve patient engagement● Advised sites on Meaningful Use requirements related to the patient portal● Implemented and supported up to 20 sites per year -
Applications Specialist- 6.X Spanish And International ImplementationMeditech Aug 2010 - Oct 2012Canton, Massachusetts, Us● Specialized in Materials Management and Accounts Payable applications● Worked with a diverse team to develop and support the Spanish Language Product as the company expanded into new international markets in Latin America● Acted as the primary contact for English- and Spanish-speaking clients● Traveled on-site in the United States, Canada, and England to conduct trainings for core groups of end-users on MEDITECH applications● Provided customer service by troubleshooting application software issues● Worked with HL7, EFT, EDI● Worked in a team with programmer analysts to resolve any technical issues● Interacted with development staff and mentored co-workers
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Project ManagerPartners In Development, Inc Jul 2010 - Aug 2010● Organized a team to research and implement new housing options in Haiti, using polystyrene panels as an alternative construction material● Prepared project proposals, business plan, cost analysis, and full analysis of the competition● Traveled to Haiti with the team to conduct market research, attend business meetings with potential investors, and gauge interest/gather requirements from locals -
Peru InternOne Laptop Per Child Jun 2009 - Aug 2009Cambridge, Ma, Us● Worked in 3 primary schools for 2 weeks each with students (ages 4-13) to support and troubleshoot XO laptop software and to implement project-based learning● Led workshops to advise teachers how to better incorporate the laptops into lesson plans ● Provided basic programming and English instruction to teachers, students, and the community● Planned and implemented projects for the betterment of the community at each of the 3 schools -
Barn ManagerGroton House Farm Jun 2003 - Aug 2008● Managed daily care of 26 horses● Maintained appropriate inventory and placed orders as needed● Scheduled vet, farrier and dentist appointments● Kept records up to date
Allison Feldman Skills
Allison Feldman Education Details
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Dickinson CollegeSpanish -
Universidad De MálagaBusiness
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Ipswich High School
Frequently Asked Questions about Allison Feldman
What company does Allison Feldman work for?
Allison Feldman works for Strategic Solutions Group (Ssg)
What is Allison Feldman's role at the current company?
Allison Feldman's current role is Technology Solutions | Operations | Data Analysis | Health & Innovation.
What is Allison Feldman's email address?
Allison Feldman's email address is fe****@****ail.com
What is Allison Feldman's direct phone number?
Allison Feldman's direct phone number is +197850*****
What schools did Allison Feldman attend?
Allison Feldman attended Dickinson College, Universidad De Málaga, Ipswich High School.
What are some of Allison Feldman's interests?
Allison Feldman has interest in Reading, Digital Photography, Fishing, Health, Children, Cooking, Skiing, Gardening, Education, Environment.
What skills is Allison Feldman known for?
Allison Feldman has skills like Project Management, Software Implementation, Customer Service, Healthcare Information Technology, Requirements Gathering, Training, Relationship Building, Project Planning, Ehr, Healthcare, Innovation Management, Saas.
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