Allison Fox Email & Phone Number

New York, NY, US

New York, New York, United States

• Manage complex calendars and travel for executive team.
• Coordinate HR initiatives across 3 major networks (CBS, MTVE, Paramount Network) for both scripted and unscripted productions.
• Develop and maintain tracking systems for executive coaches and mental health facilitators, enhancing resource accessibility.
• Manage multiple LRN training campaigns, ensuring high compliance and completion rates.
• Create HR documents and mental health guides, streamlining information dissemination to large production teams.
• Utilize Fieldglass, SuccessFactors, HireRight, and Ariba to screen candidates for various production roles and internships.

New York, New York, United States

• Managed Stripe's global New Employee Onboarding Program across AMER, EMEA, and APAC.
• Executed end-to-end employee onboarding, including background checks, new hire orientations, and I-9 verifications.
• Audited new hire data in Greenhouse and Workday ATS and HRIS systems.
• Fielded general employee inquiries on benefits, compensation, and people operations, enhancing the employee experience.
• Collaborated with the HRBP team on offboarding processes, separation agreement drafting, and various HR projects.

New York, New York, United States

• Coordinated biannual talent reviews and developed tailored performance improvement plans.
• Played a pivotal role in the talent acquisition process, contributing to the selection of top-performing candidates that improved team performance by 10% within six months.
• Supported initiatives to enhance customer experience and engagement, including customer focus groups.

New York, New York, United States

• Facilitated communication between two high-volume, operational departments.
• Effectively managed product recall, delay, and discontinuation communications to customers.
• Successfully resolved 65% of production delay issues by proactively proposing alternative solutions.
• Identified cost-saving opportunities in the supply chain, resulting in a 15% reduction in procurement costs and an annual savings of $15,000.

Melville, New York, United States

• Served as a Subject Matter Expert for warranty claims and vendor returns, collaborating closely with warehouse managers nationwide, including those in New Jersey and Ohio.
• Streamlined return processes, reducing both customer response time by 30% and excess inventory by 20%.
• Fostered strong working relationships with over 30 vendors and manufacturers, facilitating effective communication and problem-solving.

Farmingdale, New York, United States

• Trained and mentored new customer care representatives, ensuring a smooth onboarding process.
• Selected as part of a small team to pioneer a new live chat program.
• Saved the company up to $10,000 per month in fraudulent transactions by conducting comprehensive investigations on high-theft goods.
• Provided product support and conducted general troubleshooting for customers, resolving issues promptly.

Queens, New York, United States

• Complied with Department of Education policies and procedures to maintain a safe educational environment for pre-kindergarten classroom.
• Collaborated with lead teacher to plan and deliver developmentally appropriate lesson plans.
• Directly supervised class of sixteen children.
• Prepared and organized different teaching aids for use in classroom.
• Maintained daily reports, anecdotal records, and other documentation.
• Communicated with parents and caregivers and supported lead teacher during parent-teacher conferences.

Queens, New York, United States

• Managed the opening and closing procedures of the gym, ensuring a smooth transition for members and staff.
• Interfaced with prospective and current members to ensure member satisfaction.
• Sold gym memberships in-person and by telephone.
• Responded to questions and concerns and referred inquiries as needed.
• Recorded inventory and maintained athletic equipment.
• Closed out cash drawer for closing shifts and made bank deposits on behalf of stores.

Albany, NY

• Assisted in planning and coordinating event logistics, including venue selection, equipment setup, and transportation arrangements.
• Managed attendee registration processes, involving creating registration forms, tracking RSVPs, and assisting with check-in and badge distribution.
• Assisted in tracking event budgets, including expenses and revenue.
• Present during on-site during events to oversee operations, handling last-minute changes or emergencies, and addressing any issues that arose.
• Managed event records, contracts, and documents, ensuring all paperwork was organized, accessible, and transferred from paper to digital archives.
• Kept track of event supplies, materials, and equipment, and order additional items as needed.

Albany, NY

• Assisted video journalists and reporters in the field and anchors and audio personnel in-studio.
• Aided in videography, video and audio production, and linear/non-linear editing with both PC and Apple Operating Systems.
• Participated in daily editorial meetings.
• Synthesized video and sound clips to create news packages.
• Fact-checked, proofread, formatted, and edited news scripts as necessary.
• Handled and operated various media equipment such as cameras, microphones, memory cards, and tripods.