• Manage complex calendars and travel for executive team.• Coordinate HR initiatives across 3 major networks (CBS, MTVE, Paramount Network) for both scripted and unscripted productions.• Develop and maintain tracking systems for executive coaches and mental health facilitators, enhancing resource accessibility.• Manage multiple LRN training campaigns, ensuring high compliance and completion rates.• Create HR documents and mental health guides, streamlining information dissemination to large production teams.• Utilize Fieldglass, SuccessFactors, HireRight, and Ariba to screen candidates for various production roles and internships.• Process monthly expense reports with accuracy and coordinate wellness initiatives for productions.

• Managed Stripe's global New Employee Onboarding Program across AMER, EMEA, and APAC.• Executed end-to-end employee onboarding, including background checks, new hire orientations, and I-9 verifications.• Audited new hire data in Greenhouse and Workday ATS and HRIS systems.• Fielded general employee inquiries on benefits, compensation, and people operations, enhancing the employee experience.• Collaborated with the HRBP team on offboarding processes, separation agreement drafting, and various HR projects.

• Coordinated biannual talent reviews and developed tailored performance improvement plans.• Played a pivotal role in the talent acquisition process, contributing to the selection of top-performing candidates that improved team performance by 10% within six months.• Supported initiatives to enhance customer experience and engagement, including customer focus groups.

• Facilitated communication between two high-volume, operational departments.• Effectively managed product recall, delay, and discontinuation communications to customers.• Successfully resolved 65% of production delay issues by proactively proposing alternative solutions.• Identified cost-saving opportunities in the supply chain, resulting in a 15% reduction in procurement costs and an annual savings of $15,000.

• Served as a Subject Matter Expert for warranty claims and vendor returns, collaborating closely with warehouse managers nationwide, including those in New Jersey and Ohio.• Streamlined return processes, reducing both customer response time by 30% and excess inventory by 20%.• Fostered strong working relationships with over 30 vendors and manufacturers, facilitating effective communication and problem-solving.

• Trained and mentored new customer care representatives, ensuring a smooth onboarding process.• Selected as part of a small team to pioneer a new live chat program.• Saved the company up to $10,000 per month in fraudulent transactions by conducting comprehensive investigations on high-theft goods.• Provided product support and conducted general troubleshooting for customers, resolving issues promptly.

• Complied with Department of Education policies and procedures to maintain a safe educational environment for pre-kindergarten classroom.• Collaborated with lead teacher to plan and deliver developmentally appropriate lesson plans.• Directly supervised class of sixteen children.• Prepared and organized different teaching aids for use in classroom.• Maintained daily reports, anecdotal records, and other documentation.• Communicated with parents and caregivers and supported lead teacher during parent-teacher conferences.

• Managed the opening and closing procedures of the gym, ensuring a smooth transition for members and staff.• Interfaced with prospective and current members to ensure member satisfaction.• Sold gym memberships in-person and by telephone.• Responded to questions and concerns and referred inquiries as needed.• Recorded inventory and maintained athletic equipment.• Closed out cash drawer for closing shifts and made bank deposits on behalf of stores.

• Assisted in planning and coordinating event logistics, including venue selection, equipment setup, and transportation arrangements.• Managed attendee registration processes, involving creating registration forms, tracking RSVPs, and assisting with check-in and badge distribution.• Assisted in tracking event budgets, including expenses and revenue.• Present during on-site during events to oversee operations, handling last-minute changes or emergencies, and addressing any issues that arose.• Managed event records, contracts, and documents, ensuring all paperwork was organized, accessible, and transferred from paper to digital archives.• Kept track of event supplies, materials, and equipment, and order additional items as needed.• Assisted in maintaining employee records, including tracking and verifying certifications required for compliance with industry standards and regulations.

• Assisted video journalists and reporters in the field and anchors and audio personnel in-studio.• Aided in videography, video and audio production, and linear/non-linear editing with both PC and Apple Operating Systems.• Participated in daily editorial meetings.• Synthesized video and sound clips to create news packages.• Fact-checked, proofread, formatted, and edited news scripts as necessary.• Handled and operated various media equipment such as cameras, microphones, memory cards, and tripods.