• Gathered and analyzed information through qualitative methods, such as coding interviews andreviewing literature and documents• Formed and communicated themes for emerging research regarding nonprofit and publicemployees and state agency foster care service delivery, both to a faculty member and multi-university teams• Extracted and compiled other financial data on nonprofit and public agencies, and assisted a varietyof other projects primarily through virtual work

• Applied analytical knowledge by assisting with mental health counseling research and specialprojects, and gained knowledge of multi-disciplinary collaboration in child abuse survivor services• Honed relational skills through direct service provision for child clients in highly sensitive situations,including welcoming and talking with families and children before forensic interviews andcounseling sessions• Planned activities for camp event for child abuse survivors with professional counselors, andassisted other staff with volunteer trainings and community outreach and education

• Researched expansion prospects of engineering education programs for youth throughout Texas• Assisted in volunteer coordination and logistics assistance for state science fair, and improvedcommunicative abilities through ongoing contacts with volunteers and school leadership

Delivered excellence in customer service, communication, and teamwork while performing diverse restaurant duties in a fast-paced environment.

Preschool/"Mother's Day Out" program responsibilities included lesson planning, classroom management, care taking and teaching children, planning and working with a partner, and regularly communicating with parents and supervisors throughout the school year.

Consistently cared for, engaged and taught preschool and grade school-age children during church functions and communicated regularly with their parents while continuously operating as part of a childcare team.

Concurrently fulfilled customer requests and clerical duties, such as answering phones and transferring calls on a multi-line phone, relaying messages, entering customer data in a computer, filing records and transactions, assisting with preparation and submission of various forms, and resolving customer complaints and questions. Regularly operated standard office equipment (such as fax and copy machines) as well as handled various cashiering duties including cash transactions, money orders, checks, and receipt filing. Supported other company operations as needed.

Continued use of customer service and communication skills through personalized artistic services. Required quality engagement with clients and yielded consistently positive results.

Assisted other cooks and managers in directing workers. Prepared food and assisted in event organization and other company responsibilities as needed.

Participated in all aspects of operating a cafeteria, including cashiering, dishwashing, cleaning, and preparing food. Team work and customer service development. Promoted to full time specified duties.