- Receives calls regarding suspicious activity, threats, and/or security related events.- Creates and maintains detailed logs of all activities.- Contacts and escalates relevant security and non-security colleagues to coordinate response or for assistance resolving issues.- Monitors complex alarm and surveillance systems, as well as life safety and duress devices.-Handles on average 40 in-bound and 10 out-bound calls daily.-Handles on average 15 requests via email and online portals daily.-Proficient in Entré, Cisco Finesse/Jabber, Microsoft O365, Everbridge, Verint (Ops Center, Vid Center), Symmetry/Connect, Service Now, Visual Command Center, Archibus, Dataminr, eGains, Azure, Actimize, Google Maps, Verkada, Canvas, TightVNC Viewer, Adobe, Workday, and 3SI Tracker Tool.

- Receives emergent and non-emergent 9-1-1 calls regarding emergencies, complaints, and inquires from emergency personal and the public.- Operates telephone and radio communications to receive requests and reports from police officers, emergency medical services, and firefighters. - Prioritizes calls according to urgency and efficiently dispatches safety, services, and personnel, managing multiple lines of communication to effectively escalate support as situations develop.- Provides information concerning events, landmarks, and traffic alterations to the public.-Handles on average 15 non-emergency/emergency calls during 3rd shift hours (1030pm-630am)-Handles on average 10-15 calls for service (CFS) which includes dispatching emergency services and communicating with other jurisdictions and departments.- Proficient in Google Maps, Meraki, LEADS, NCIC, Suncrest Computer-Aided Dispatch, Rave Alert, iLincs, Rapid SOS, 3SI Tracker Tool, whatthreewords, WhenToWork, PowerDMS, and Vesta 911.

Composed, completed, and filed records of associate and customer requests, communications, and time logs.Answered alarms, investigated disturbances, and contacted appropriate personnel promptly to escalate crises.Oversaw property monitoring, patrolled buildings, and grounds on foot and via security camera systems.Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.Contacts and escalated relevant security and non-security colleagues to coordinate response or for assistance resolving issues.Operates telephone and radio communications to receive requests from colleagues and customers.Enacts and trains on Standard Operating Procedures (SOPs).

- Supervises swimming activities and ensures that policies, guidelines, and safety procedures are followed.- Administers first aid in the event of injury, rescues swimmers in distress or danger of drowning, and administers CPR if necessary.- Supervises and assists in cleaning the pool and facilities, while maintaining chemical balances of the pool.- Evaluates conditions for safety and inspects pool equipment and facilities to determine usability.- Resolves conflicts including de-escalation and educating on improper activities.

- Supervises swimming activities and ensures that policies, guidelines, and safety procedures are followed.- Administers first aid in the event of injury, rescues swimmers in distress or danger of drowning, and administers CPR if necessary.- Supervises and assists in cleaning the pool and facilities, while maintaining chemical balances of the pool.- Evaluates conditions for safety and inspects pool equipment and facilities to determine usability.- Resolves conflicts including de-escalation and educating on improper activities.