Allison Hernandez Email and Phone Number

Communicated with Sales representatives and customers daily.• Ensured all orders were prepped for entry with required artwork, product details, and correctpricing to ensure a smooth and efficient order process.• Oversaw and reviewed all key orders entered the system to ensure accuracy andcompleteness.• Supported the National Sales Manager and Key Account Managers in sales support functions,including order status, sample processing, trade show preparation, and problem resolutio

Category: Custom Imprint Yearly Sales: $21,169,937Improved increasing awareness to the custom imprint department by working with vendors for vendor funding to promote products each month. Also, by working with marketing to get products featured in emails and on the homepage.Communicated with vendors to see their new assortment and work on planning quarterly assortment. As well on ensuring the Quill catalog has the most up-to-date products, images, pricing, etc .Lead multiple meetings on our old configurator OV’s. Work with vendors on this configurator to see their current process with Quill. Gather information and present my findings to my SKU operations team, divisional manager, and VP. Once we have a solution, we met with our customer relation team to get their input.Executed monthly meetings with my customer relations team to get their feedback on the custom imprint process. Once I have their feedback I would go through the process on Quill’s website. When I have all the information I meet with vendors and let them know the feedback and my recommendations.Analyzed custom imprints subcategories sales YTD to determine the strong and weakest categories. Put together a plan for 2022 on what categories to focus on growing and maintaining.

Current Departments: Housewares, Tabletop, Storage, Food. Past Departments: Health/Beauty and shoesYearly GDS: Storage GDS $1,954,087; Housewares GDS $1,615,252; Tabletop GDS $397,266; and Food GDS $5,362,868Increased food items and revenue for 4th quarter food business for 2021 by 40 new productsReceived offers for Covid-19 products from vendors. Found the right products for LTD’s customer and presented them to management. Had them online with a turnaround time of 2 weeks with no direction from management. Planned LTD and Fresh Finds catalogs by adhering to number of products need, space allocation, and total GDS for my department by month. Worked closely with my planner to figure product dollars, determine what to do with excess stock, help with vendor issues, etc.Identify key items to promote for Black Friday 2020. Presented my items to management and received praised from the president of LTD on recommendations and presentation. Had 4 perfumes in the catalog sell out at full priceStrengthened my negotiating skills with vendors for a better cost to make margin by month.

Communicated with 40+ vendors on a daily basis and maintain a relationship.Calculated all cost associated with setting up a new product.Presented product presentations to management for test items.Analyzed and reviewed previous history/sales from past items to determine if we should procced. Supported a variety of buyers from Out of Office, Buyer in Training, Senior Buyer and Buyer 2.Illustrated how the product should be shot for the catalog, as well as verify vendor art.Helped negotiate with vendors for a better cost depending on duty, tariff, etc. Assisted in exceeding the As Seen on TV goal of $5 million to $8 million for 2018.Attended trade shows to help assist my buyer in selecting products.Adhered to production calendar to meet deadlines.

Created vinyl using composer making sure height and width are appropriate for the desired space, then applying it.Combined materials to create a display with repetition that is appealing to the eye.Adapted to a new department in housewares and textiles.Participated at the Ronald McDonald house to help decorate for Christmas.

Shaped foam core to fit the designated area, pulling the fabric taught on all edges and sealing it with a staple gun.Arranged merchandise throughout the store in a striping pattern in each department. Problem solving when necessary for products that are out of stock or discontinued.Specialized in using tools such as: hammer, staple gun, screwdriver, level, T square, tape measure, drill and X-acto knife No physical limitsDeveloped fixture maps for floor moves in my department using Microsoft Excel and Visio. Participated in weekly department walk-throughs with my merchandising manager and department managers, to talk about how product is selling.Mentor new visual employees by teaching them visual standards and the basics of everyday visual tasks.Implemented assigned tasked with minimal guidance.Modified my creative skills by thinking out of the box on displays and using the materials available. Responsible for Girl of the Year 2016 Café vitrine, Ritz Carlton vitrine and Wellie Wisher Vitrine.Measured the fixtures and space for Wellie Wishers. Compiled the measurements along with pictures into a power point for corporate.

Standardized clothing and accessories in ROYGBV throughout the whole store.Supported UA standards by replacing merchandise that is selling out with existing or new merchandise.

Designed mannequin’s outfits to keep up with current trends by adding shoes and accessories.Placed lettering for brands on the walls, making sure the spacing and lettering is even and straight on all sides. Men’s Polo Merchandiser Maintained men’s Polo to standards; making sure shirts are pulled tightly, the Polo logo is showing on folded shirts, collars are popped, etc.Modeled Carson’s men Polo department after the Polo’s monthly visual guide, updating it weekly.

Performed visual merchandising skills and floor sets by making the store flow with customer traffic. Oversaw two or more sales associates per shift by helping them with customer conflicts and daily procedures.Developed connection with customers by taking the time to get to know their shopping needs.Used a standardized process when doing stock, as well as replacing merchandise when it was needed on the floor.

Applied my knowledge of technology to promote Cakes Boutique using social media. Collaborated with two other interns to plan a fashion show in downtown Kalamazoo, where 30 people came to see Cakes Boutique and Lana’s Boutique fashions. Assisted in buying spring and fall clothing for 2014 by attending Stylemax in Chicago.

Executed a fashion show at Bay Harbor Golf Club featuring Frank Lyman 2014 designs, by cold calling their regular customers. Contacted the Frank Lyman representatives to coordinate the use of the clothing. Exhibited my visual merchandising skills throughout the store and in the window displays. Calculated markdowns for side walk sales and end of year summer sale.