- worked under the office manager, responding to appointment requests- transferred client data and updated copays with SimplePractice- made phone calls to receive donations for food, raffles, or support for an event hosted by 412Thrive- located and presented local resources in an organized manor to assist therapists who needed support for their clients- shadowed therapy sessions with permission and supervision

- Styled for the Instagram and store website- Created signage for upcoming sales and events - Created an appealing atmosphere by styling store displays- Utilized leadership skills by sorting clothes and informing customers of what we will accept for consignment- Created customer appointments by phone, answered messages and responded to customer requests

- collected patients from waiting room, sanitized and prepared rooms for patients following visits- gathered, printed, and provided testing scripts for patients- collected vitals, utilized EHR, communicated urgent needs with doctors and medical assistants- collected and performed basic urine testing, performed EKGs with supervision- filled out paperwork, entered bloodwork/testing data, and made patient phone calls- as the first patient care technician at the locations I worked at, I had the opportunity to train many individuals in the position who were years to decades older than myself