Allison Howe Email & Phone Number

Montreal, Quebec, Canada

Operating as the lead point of contact for any and all matters specific to client accountsBuilding and maintaining strong, long-lasting customer relationshipsOverseeing customer account managementDevelop trusted advisor relationships with clientsEnsure the timely and successful delivery of courses according to customer needs and objectivesClearly communicate the progress and initiatives to internal and external stakeholdersForecast and track key account metrics (e.g. registration, evaluations)

Montreal, Quebec, Canada

Recruitment and hiring for Language Trainers WorldwidePublishing job postingsAnalyzing posting resultsNetworking with Cegeps, school boardsReviewing applicationsReporting on recruitment activityManage recruitment via social media and job recruitment sitesManaging progress and activity reportscontracts, proofread, edit, verify and email to students at the end of the sessionCourse communicationsYear-End reporting to the provincial governmentPlacement testing for English students & needs analysis of foreign language studentsECBE – Evaluation of Competencies in Business English and French

Montreal, Quebec, Canada

English as a Second Language Teacher - online and in-classTaught business professionals, adolescents, and young children living in Canada, Spain, Colombia, and China. Developed and delivered dynamic and effective lesson plans.Evaluated progress by regularly monitoring and measuring learning outcomes.Provided consistent and constructive feedback to help students achieve their learning goals.Created a supportive and engaging learning environment.

Cali, Valle Del Cauca, Colombia

Taught ESL classes to non-native speakers to help them learn to speak, read, understand, and write in English. Conducted lessons, led workshops, developed lesson plans, creating a supportive learning environment while taking students' differences and needs into account.

Montreal, Canada Area

Authorized awards for Accelerate, Elevate, and Globalink programs. Partnered with university and company administrators, academics, and students in the approval and allocation process of their Mitacs grant funding. Provided guidance and mentorship to the Grant Management team. Developed and implemented continuous process improvements. Responsible for data integrity and program compliance, as well as file management support for all Mitacs programs.

Montreal, Canada Area

Responsible for ongoing account support for several large universities in Quebec, as well as, program participants and corporate stakeholders. Effectively coordinated Mitacs Accelerate, Elevate, and Globalink programs for Quebec. Managed large budgets, complex files, and stakeholder reporting in compliance with agreements.Resolved client issues with tact and discretion for increased client satisfaction.Reconciled accounts, issued payments and invoices in a timely manner. Developed and improved processes for increased quality and efficient program delivery.

Provided Account Management support and training consultation to our client Pratt & Whitney Canada (P&WC).Developed business partnerships with technical and trade schools.Identified personal development training and language courses for P&WC based on employee needs assessments.Prepared training contracts in compliance with legal and business agreements.Issued requests for proposals, analyzed results and provided recommendations to clients.Negotiated contracts with added value on behalf of P&WC. Conducted new hire interviews and submitted recommendations to the hiring manager.Designed, implemented, and managed P&WC’s website content.

Peterborough, Ontario, Canada

Led courses for newly hired employees (groups of 25 to 30 people) through a seven-week program.Implement learning initiatives for supervisors, in collaboration with senior management.Provided individual coaching to employees, including senior-level management.

Montreal, Quebec, Canada

Delivered courses and provided one-on-one training to university employees.Designed courses and training documentation, in accordance with the project scope and timelines.Presented new processes to senior administrators and the university executive.Consulted with policy experts and software developers, to analyze, document, and identify trainingneeds.