Allison Jeter Email & Phone Number

Chicago, Illinois, United States

• I lead monthly client-facing product user groups, and I’m also in charge of being an administrator and moderator for our client support portals. My role involves creating client engagement and education programs.
• Spearheaded and nurtured connections with extensive clientele exceeding 12,000 individuals, while also coordinating and orchestrating over 60 client events.
• Curated personalized monthly client cohort email digests using targeted HubSpot lists and historical data in Salesforce CRM to inform clients about upcoming events and enhance client experience.
• Established and maintained strong client relationships, ensuring high levels of engagement, satisfaction, and buy-in with Strata's products.
• Led and presented in multiple sessions of Strata's annual virtual networking event, Summit, effectively managing the event as conference presenter.
• Assisted in leading Summit Planning Committee for three consecutive years, driving attendance and engagement for annual user conference that attracted over 2,500 attendees both virtually and in-person.

Chicago, Illinois, United States

• I supervised the creation of training materials for our clients, which included things like learning management software, How-to Videos, Webinars, and Live Centralized Training offerings. Internally, I took the lead on.
• Collaborate with various business units to develop an effective on-boarding and client retention strategy.
• Continuously innovated and formulated new courses tailored to meet client-specific business demands, elevating client value, solidifying EPSi's brand, and strategizing for future educational revenue streams.
• Initiated client feedback survey for EPSi, leading to development of three highly rated Advanced Training Courses and promotion with salary increase. Show less

Chicago, Illinois, United States

• I was responsible for analyzing, designing, implementing, and evaluating learning strategies both for our in-house use and for our clients. This included e-learning programs, workshops, and training modules. My role.
• Advocated product virtues and applicability to enhance end-user engagement and satisfaction both internally and externally.
• Established detailed course development timeline, overseeing LMS project management, instructional video creation, webinar scheduling, and centralized training content.
• Acted as backup instructor for group study sessions and in-house training, providing emergency substitutes for classroom tutors when required.
• Independently oversaw department for six months, while facilitating onboarding and training of new Director, resulted in continued role in EPSi University department, well-deserved promotion, and significant salary.
• During three-day Clinical Analysis training, hosted over 70 virtual attendees, and acquired new skills to adapt, edit, and format content using Camtasia for videos and Articulate 360 for courses. Show less

Chicago, Illinois, United States

• In my role, I managed revenue cycle and clinical advisory services. I provided recommendations, performed gap analysis, and offered remediation proposals and measurement reports to our clients. I was there to support.
• Co-lead Contract Modeling Solution Squad, focusing on identification and provision of practical analytics bridging both financial and clinical data to support value-driven health agendas.
• Facilitated clients in achieving business goals and transferring knowledge through instructor-led training.
• Bifold as internal corporate bridge, diminishing disparities between different internal departments.
• Displayed leadership by guiding and training newly recruited managers and consultants on Professional Services team. Show less

Chesterfield, MO

• I played a crucial role as the primary support for product implementation. I made sure to master InsightCS applications, and that was key to ensuring that our projects were coordinated and completed successfully. Part.
• Crafted and validated solutions customized to client requirements, ensuring seamless process from start to finish, pre- and post-implementation. Show less

St Louis, Missouri, United States

• I was responsible for coming up with some really valuable transplant-related billing and collection routines. This involved working closely with the relevant services and payers to make sure everything went smoothly..
• Specialized in follow-up and reimbursement of high-dollar billing procedures. Show less

St Louis, Missouri, United States

In my role, I was all about facilitating communication and making sure referrals and reservations went smoothly between hospital departments and Washington University Physicians. When it came to inpatient registration, I was there to offer financial clearance. That meant I was assessing financialrisks and figuring out strategies to reduce them, both for.

Bachelor'S Degree, International/Global Studies

International Business, International Marketing, European Studies, French, International Economics, Statistics, Religious Studies.

Pre-Nursing Studies

Microbiology, Human Anatomy & Physiology, Chemistry

Bachelor Of Arts - Ba, International Business