• Responsible for $2.65 million dollars in annual revenue across 4 states for an international medical device company• Exceeding bonus metrics at 110% within first 6 months • Cultivate relationships with key stakeholders to streamline sales cycle from facility to direct-to-customer sales • Educate health care providers in clinic setting on proper use of durable and disposable medical devices• Identify and assist development of startup clinics with budget, cost analysis, and best practices • Coordinate with Events and Marketing teams to execute a range of monthly events from community outings to medical education dinners and panels to promote product education, research, and revenue

• Adult therapy in intensive care unit (ICU), acute, inpatient, and outpatient hospital with community living center, hospice, spinal cord injury (SCI), Amyotrophic lateral sclerosis (ALS), and polytrauma specialty clinics • Received service-level awards (2019, 2020) and nominated for hospital-level recognition (2019)• Selected by executive-level staff to attend the VHA’s prestigious Healthcare Leadership Talent Institute Supervisor Ready program for emerging leaders (2022)• Increased formal swallow evaluations by more than 40% per week by launching a Fiberoptic Endoscopic Evaluation of Swallow (FEES) clinic to expand therapy services and offload scheduling burden on Radiology department• Speech therapy representative for Head and Neck Cancer clinic, providing pre-treatment counseling to clients and families for recommended surgical/nonsurgical interventions; Conduct post-operative laryngectomee therapy, sizing, and replacement of tracheoesophageal voice prostheses, and troubleshoot laryngectomee supplies and devices • Attend total laryngectomy, glossectomy, and mandibulectomy surgeries in operating room (OR) as schedule permits • Tracheostomy and Ventilator committee member developing preliminary standard of practice (SOP) with nursing staff to establish inpatient and outpatient protocols for tracheostomy clients, caregivers, and staff• Develop and provide in-service trainings to physicians, nurses, and other therapy disciplines on research, therapy interventions, and evidenced-based practices on a quarterly basis or as needed• Lead monthly total laryngectomy education and transgender voice maintenance groups• Direct and supervise up to two graduate-level students per semester

• Collaborated with behavioral analyst and therapy team to establish behavioral plans and assist clients with participation and progress in structured therapy at an adult inpatient and day treatment rehabilitation center• Interacted regularly with the management team, initiating ways to help streamline scheduling efficiency • Presented as client advocate with lead physician, case manager, behavioral analyst, and other therapy disciplines to discuss progress towards goals, customer care optimization, and discharge planning

• Established functional treatment plans in an outpatient setting, from formal objective measures for various diagnoses to improve independence for return-to-home and pre-vocational skills • Initiated interdisciplinary model evaluating client’s monthly performance with other managing therapists for progress measures and discharge planning• Collaborated with Clinical Safety and Effectiveness team to identify and streamline neurological populations to the appropriate disciplines in a timely manner • Submitted proposal for initiating community-based rehab program for brain injury survivors run by licensed SLPs and graduate-level student clinicians to promote individual independence and quality of life • Led monthly stroke education group in collaboration with nursing staff

• Interdisciplinary inpatient rehabilitation for adults serving spinal cord injury, stroke, traumatic brain injury, trach and vent, debility, and dysphagia populations • Co-presenter for CEU course on spinal cord injury population and the role of speech therapy in rehabilitation• Member of the Dual Diagnosis committee; collaborated with physicians and therapists on how to create care paths and streamline customer care effectively• Taught weekly stroke education group for clients and caregivers

• Adult therapy in acute care and intensive care unit (ICU) administering and interpreting bedside swallow evaluations, speech/language, and cognitive screens to develop care plans as well as provide client and family education

Pursued graduate degree in Communication Disorders with a focus in adult medical careCo-presenter at the 2014 Texas Speech-Language Hearing Association (TSHA) Convention

• Ran full-cycle recruiting desk, including client and candidate recruitment for executive assistants, receptionists, administrative assistants, data entry professionals, office managers and paralegals• First placement made within the first two weeks of running a full desk; ran the highest-earning desk on my team in the last month of employment, resulting in $10,000 in revenue• Specialized in the renegotiation of contracts to full-fee percentage expectations • Successfully reestablished client relationships with lost/damaged accounts, including Goldman Sachs• Coached and assisted new associates regarding interview skills and resume formatting • Conducted new hire orientations; provided administrative support for all associate-related issues

• Identified and expanded new property management market in the Northeast for growing telecommunications company • Exceeded market penetration expectations by 50% within the first month of employment• Managed over 45 accounts within the New York and tri-state area• Recruited qualified sales representative to support and develop regional market; trained two new hires • Established protocol for biannual client satisfaction reviews

• Provided customer assistance with routine inquires for color-forecasting company engaged in publishing targeted, cross-disciplinary color seasons for apparel, home furnishings, and digital design• Assisted in redesign of seasonal presentations of product line • Developed archive system for over 40 years of product samples