Allison Kean Email & Phone Number

Canada

Stanley, Falkland Islands

• Oversee the management of the various categories of visitor that travel to South Georgia & the South Sandwich Islands.• Lead official for the visitor permitting processes, ensuring that all visitors comply with pre-arrival notification, biosecurity protocol, and post-visit notification requirements.• Responsible for ensuring that sufficient information, guidance and briefing notes are available to meet the needs of a wide variety of visitor types.• Lead for the development of policies and processes to maintain sustainable tourism as a key income stream for the Government.• Lead for integration of pre-border biosecurity requirements into visitor procedures, working across Government to ensure legislative, policy and operational work streams align.• Oversee retail operations and purchasing for non-philatelic post office and gift shop merchandise.

Toronto

• Oversaw all port and expedition logistics for a fleet of 8 polar expedition vessels in the Arctic and Antarctic.• Supervised all expedition equipment procurement, purchasing, shipping and logistics to remote destinations.• Project managed the ‘operationalization’ of all season launches and new vessels joining the fleet. Lead stakeholder planning, resource allocation, task and timeline management, as well as project budgets (responsible for >$10 million annually).• Created, implemented and launched Quark’s 5-year comprehensive sustainability strategy. Managedproject team and oversaw overall execution of strategy.• Oversaw Quark’s charitable giving (500K annually). Managed partner relationships, proposal process and developed M&E process.• Quark representative on joint AECO/IAATO UN Clean Seas Working Group.• Responsible for permitting (Arctic - Canadian, Greenland and Svalbard; Antarctic).• Managed contracts (vessel deck and engine, vessel food and beverage, leisure, aviation, insurance).• Owner of the Quark Incident Management Plan. Managed SMS (Safety Management System) for the field.• Health and Safety Lead for corporate office and field. Oversaw internal and external audits; managed and updated policies.• Contributed to the capture of Operational Risks associated with contracting, purchasing, and permits.• Lead Expedition Operations team - 6 reports, 1 consultant and 2 field team advisors.• 24/7 on call support for ships and expedition operations. Proven emergency management and effective logistical support for emergencies and operations in remote locations.

Toronto, Canada Area

• Manage all aspects of International Outreach trips (flights, insurance, bookings, safety and security). • Liaise and coordinate with 15 NGOs in Central America (facilitate proposal process, organize project logistics). • Developed and oversee Monitoring and Evaluation process for projects in Latin America. • Mentor, train, support and manage a team of 30 volunteers who recruit students on campus to participate on trips. • Developed 8 week training program for Trip Leaders. Hire, train and manage a team of 25 Trip Leaders. • Oversee and manage all finances related to International Outreach (trip payments, buying supplies, booking flights, international transfers to NGOs). • Develop and execute national marketing strategy for on-campus recruitment. • Create and manage content for Outreach specific ads, website and social media.

• Responsible for groups of international students travelling to Quebec City, Montreal, Ottawa, Kingston, Niagara Falls, Toronto, Chicago, New York and Washington DC on trips. • Delivered information about the sights and attractions being visited; suggested activities for free time. • Maintained relationships with suppliers in destination. • Facilitated check-ins, restaurant and attraction visits, and the trip as a whole. • Mentored and trained new Tour Guides. • Proven emergency management; handled issues quickly and effectively.

La Paz, Bolivia

• Created and implemented marketing and communications strategy to support National Volunteering initiative to encourage volunteering (in order to make long term sustainable impacts in their own communities). • Planned and ran workshops on various volunteering topics to inspire volunteerism in youth. • Sat on panel to re-write legislation (specifically related to volunteering) to make sure volunteers are protected by and not taken advantage of under the constitution in Bolivia.

Toronto, Canada Area

• Responsible for groups of Canadian students travelling to Quebec City, Montreal, Ottawa, Kingston, Niagara Falls, Toronto, Chicago, New York and Washington DC on trips. • Delivered curriculum relevant information about the sights and attractions being visited; suggested activities for free time. • Maintained relationships with suppliers in destination. • Facilitated check-ins, restaurant and attraction visits, and the trip as a whole. • Mentored new Tour Guides; Assisted interview, screen, select and train new Guides. • Proven emergency management; handled issues quickly and effectively.

Toronto, Canada Area

• Managed, booked and confirmed all logistics and bookings (transportation, accommodation, meals and attractions). • Created and planned educational travel itineraries (sourced activities and suppliers, ensured accurate timing, and appropriate attractions). • Negotiated all supplier contracts and maintained supplier relations. • Managed all aspects of trip budgets and company accounting. Oversaw all incoming and outgoing payments. • Monitored inventory of trip supplies (lanyards, folders, gift cards) and replaced when necessary. • Supervised and managed a team of 10 tour guides. Interviewed, selected, trained and scheduled staff. • Held the On-Call Emergency phone for any after-hours emergencies for trips on the road.

Toronto, Canada Area

• Developed and implemented national marketing strategy for Canada. • Created print materials including national brochure, banners, leaflets and posters. • Responsible for creating, updating and maintaining Canadian website content.• Evaluated projects and product offerings in international destinations and made recommendations to operations staff.• Planned and organized annual calendar of events across Canada (bookings, logistics, and promotions). • Coordinated direct mailing campaigns (electronic and traditional).• Promoted diverse portfolio of products in high schools and universities across Canada through presentations, fair and event attendance, and meetings with school administrators. • Developed and maintained the alumni network of past Canadian participants. Managed, scheduled and trained alumni as part-time staff for promotional events.• Assisted volunteers with pre-departure logistics for 27 international destinations (visas, flights, general travel advice).

Certificate, Business Sustainability Management

Mba, Concentration In Management

Post Graduate Certificate, International Project Management

Ba, Global Studies With Minors In Business Spanish And German