Allison Kitzinger Email & Phone Number

Philadelphia, PA, US

West Chester, PA

• Communicate expectations; planning monitoring, and appraising to keep project aligned with established goals
• Coordinate cross-functional teams to make sure that all parties are on track with the project requirements and deadlines, supporting key focus areas to ensure actions remain in synergy
• Establish and maintain relationships with stakeholders and third parties/vendors
• Work closely with management team to set and implement policies, procedures, and systems
• Identify potential points problems and of friction, and work to find and implement solutions to maximize efficiency and revenue
• Train new employees and mentor under performing employees, sharing best practices, improving staff performance and achieving department plan goals

King Of Prussia, PA

• Directed every aspect of long-term strategy and company initiatives in driving productivity, profitability, and operational excellence
• Generated field merchandising reports and made appropriate changes to take advantage of current market
• Trained, coached, and directed sales associates on merchandise handling, shipment processing, merchandise presentation and visual techniques
• Boosted productivity, morale, and revenues by instituting mandatory merchandising training programs
• Perform analysis of inventory to ensure inventory is being utilized effectively
• Analyze and improve organizational process and workflow, employee and space requirements, and equipment layout; implement changes

King Of Prussia, PA

• Managed operations and sales processes, performance plans, schedule, and new business development
• Hired, trained, and coached sales team of 20
• Directed comprehensive strategy using customer-driven approach to attain annual-revenue goals. This included identifying existing and new business, new markets for product launches and sales trends; analyzing inventory.
• Communicate all operating policies/ issues at store meetings
• Delegated tasks based on skill set, experience level and employee bandwidth
• Responsible for department managers and supervisors, with review/approval responsibility for all operations employees

• Responsible for managing the entire operation of a store including forecasting sales, payroll control, scheduling, client service, inventory control, visual merchandising and defining KPI’s
• Managed 9 direct reports, which included recruiting, interviewing, onboarding, training, and disciplinary actions
• Served as primary point of contact when there are customer issues related to quality, policy, or customer service
• Responsible for control of all inventory and assets
• Collaborated with suppliers to ensure seamless availability of products to meet company and store objectives
• Fostered a positive and motivational work environment, by creating a culture of encouraging feedback, diversity, mutual respect, teamwork, and incentive initiatives