Allison Kitzinger Email & Phone Number

Philadelphia, Pa, Us

West Chester, Pa

● Communicate expectations; planning monitoring, and appraising to keep project aligned with established goals● Coordinate cross-functional teams to make sure that all parties are on track with the project requirements and deadlines, supporting key focus areas to ensure actions remain in synergy● Establish and maintain relationships with stakeholders and third parties/vendors● Work closely with management team to set and implement policies, procedures, and systems ● Identify potential points problems and of friction, and work to find and implement solutions to maximize efficiency and revenue● Train new employees and mentor under performing employees, sharing best practices, improving staff performance and achieving department plan goals● Coordinate internal resources and third parties/vendors for the flawless execution of multiple projects● Advocate continuous improvement of products and process by soliciting for new process improvement opportunities● Meet with clients to clarify specific requirements for each project

King Of Prussia, Pa

● Directed every aspect of long-term strategy and company initiatives in driving productivity, profitability, and operational excellence● Generated field merchandising reports and made appropriate changes to take advantage of current market● Trained, coached, and directed sales associates on merchandise handling, shipment processing, merchandise presentation and visual techniques● Boosted productivity, morale, and revenues by instituting mandatory merchandising training programs● Perform analysis of inventory to ensure inventory is being utilized effectively● Analyze and improve organizational process and workflow, employee and space requirements, and equipment layout; implement changes● Worked closely with inventory manager and team to perform analysis of our inventory and ensure we are utilizing our inventory effectively, maintaining solid inventory data and reduce waste● Made effective decisions when presented with multiple options for how to progress with a project

King Of Prussia, Pa

● Managed operations and sales processes, performance plans, schedule, and new business development● Hired, trained, and coached sales team of 20● Directed comprehensive strategy using customer-driven approach to attain annual-revenue goals. This included identifying existing and new business, new markets for product launches and sales trends; analyzing inventory and customer needs; training and onboarding new hires and grooming staff for manager roles● Communicate all operating policies/ issues at store meetings ● Delegated tasks based on skill set, experience level and employee bandwidth ● Responsible for department managers and supervisors, with review/approval responsibility for all operations employees● Coordinate development of user manuals, training materials, and other documents as needed to enable successful implementation

● Responsible for managing the entire operation of a store including forecasting sales, payroll control, scheduling, client service, inventory control, visual merchandising and defining KPI’s● Managed 9 direct reports, which included recruiting, interviewing, onboarding, training, and disciplinary actions● Served as primary point of contact when there are customer issues related to quality, policy, or customer service● Responsible for control of all inventory and assets ● Collaborated with suppliers to ensure seamless availability of products to meet company and store objectives● Fostered a positive and motivational work environment, by creating a culture of encouraging feedback, diversity, mutual respect, teamwork, and incentive initiatives ● Implemented a continuous training program, resulting in highly scored staff performance, high number of staff promotion and increased revenue through a better customer experience● Drove weekly business unit reviews to identify corrective actions for improving KPI’s