Director Customer Experience, Voc Lead
Current
Jun 2021 - Present
AeroLeads people directory · profile
Allison Marsh Email & Phone Number
Insights, CX and Strategy
at
Under Armour
1 work email found
@jhancock.com
4 phones found area 617 and 800
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Insights, CX and Strategy
Location
North Foxborough, Massachusetts, United States
Who is Allison Marsh? Overview
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Quick answer
Allison Marsh is listed as Insights, CX and Strategy at Under Armour, based in North Foxborough, Massachusetts, United States. AeroLeads shows a work email signal at jhancock.com, phone signal with area code 617, 800, and a matched LinkedIn profile for Allison Marsh.
Allison Marsh previously worked as Director Customer Experience, VoC Lead at Under Armour and CX Strategist at Under Armour. Allison Marsh holds Bachelors, English, Economics from Boston College.
Company email context
Email format at Under Armour
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{first_initial}{last}@jhancock.com
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AeroLeads found 1 current-domain work email signal for Allison Marsh. Compare company email patterns before reaching out.
Profile bio
About Allison Marsh
Talented, driven research professional with accomplished background in strategic planning and research project management. Demonstrated expertise in applying qualitative and quantitative research methods to provide business partners and key stakeholders with invaluable information to drive results. Insightful consultant with proven ability to understand and translate consumer trends into intuitive marketing solutions. Advanced communicator with superior interpersonal skills; expert at leading cross-functional teams and developing and mentoring staff.Specialties: Primary & Secondary Research Techniques • Ethnographic Studies • Project ManagementTeam Building • Survey Design, Management & Analysis • Relationship Building • Training & DevelopmentProprietary Research Studies • Consumer Targeting Strategies • Brand Development
Listed skills include Market Research, Research, Qualitative Research, Analysis, and 14 others.
Current workplace
Allison Marsh's current company
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13 roles · 28 years
Allison Marsh work experience
A career timeline built from the work history available for this profile.
Cx Strategist
Apr 2021 - Jun 2021
Head Of Customer Experience
Developed a consistent framework to gather and analyze consumer feedback across four main business units and supplied insights on methods to enhance customer experiences. Established and implemented approaches to drive HCD efforts and key strategic objectives. Directed design thinking sessions with internal sales and DTC marketing acquisition teams to create customer segmentation, journey maps, and targeted key messaging for diverse client personas. Collaborated with global teams to align targets for Net Promoter Scores (NPS) and service recovery models.
Mar 2019 - Feb 2021
Director Consumer Insights & Market Research
May 2016 - Mar 2019
Director Of Client & Consumer Services
C Space is the leading customer collaboration consultancy connecting the world's best-known brands with the people they serve to create Customer Inspired Growth.
Mar 2014 - May 2016
Associate Director
Dec 2012 - Mar 2014
Senior Consultant
Sep 2011 - Dec 2012
Vice President, Consumer Insights
Provide leadership to team of seven associates with a $2 million P&L for the Consumer Insights department. Oversee planning activities on agency integrated assignments and qualitative and quantitative research on additional research only clients. Design and implement research best practices, including research report templates, products and research toolkit. Oversee ongoing communication efforts with press and industry leaders; launched agency blog.
Aug 2008 - Aug 2011
Director, Consumer Insights
Wrote various Whitepapers, including Cause AMPlified, Women AMPlified, College AMPlified and Green AMPlified. Promoted agency’s proprietary research studies by presenting at industry conferences and existing and potential client locations.
May 2006 - Aug 2008
Senior Analyst
Urchin Partners Llc
Advised clients on impact of industry trends and news on technology vendors. Researched technology trends and wrote cycle reports on enterprise software and telecommunications, including reports on open source software, web services, web services tools, Citrix, Macromedia, XML-aware networks and databases, among others. Trained and mentored research analysts. Wrote daily reports on industry news, press releases and product announcements.
Dec 2004 - May 2006
Associate Research Director
Oversaw all aspects of Concours Group’s Results Research Projects, including budgeting, project planning, resource allocation, research methodology and client and team communication. Wrote final research reports and deliverables.
Aug 2003 - Nov 2004
Research Analyst
Specialized in detailed research and analysis on ERP, IT Portfolio management and governance and outsourcing. Created and conducted in-depth market surveys. Presented research at various industry trade shows, offering insight regarding technology trends to the financial community.
1999 - 2003
~4 yrs
Regional Analyst, Municipal Market Data
Jun 1997 - Dec 1999
3 education records
Allison Marsh education
Bachelors, English, Economics
Boston College
Education record
Flinders University
Education record
Mansfield High School
FAQ
Frequently asked questions about Allison Marsh
Quick answers generated from the profile data available on this page.
What company does Allison Marsh work for?
Allison Marsh works for Under Armour.
What is Allison Marsh's role at Under Armour?
Allison Marsh is listed as Insights, CX and Strategy at Under Armour.
What is Allison Marsh's email address?
AeroLeads has found 1 work email signal at @jhancock.com for Allison Marsh at Under Armour.
What is Allison Marsh's phone number?
AeroLeads has found 4 phone signal(s) with area code 617, 800 for Allison Marsh at Under Armour.
Where is Allison Marsh based?
Allison Marsh is based in North Foxborough, Massachusetts, United States while working with Under Armour.
What companies has Allison Marsh worked for?
Allison Marsh has worked for Under Armour, John Hancock, C Space, Amp Agency, and Urchin Partners Llc.
How can I contact Allison Marsh?
You can use AeroLeads to view verified contact signals for Allison Marsh at Under Armour, including work email, phone, and LinkedIn data when available.
What schools did Allison Marsh attend?
Allison Marsh holds Bachelors, English, Economics from Boston College.
What skills is Allison Marsh known for?
Allison Marsh is listed with skills including Market Research, Research, Qualitative Research, Analysis, Survey Design, Integrated Marketing, Brand Development, and Quantitative Research.
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