Allison Meunier Email and Phone Number

I wanted to explain the gap in my work history. In February is when the news of COVID-19 started to come forward. I started monitoring the news and decided that I would put my job search on hold and see how things progressed. I took the opportunity to fix up the house I was moving into and the moving process. It seems that COVID-19 is going to be around for awhile, so I decided to resume the job search.

- Combined previous position's tasks of working directly with clients, agents, and insurance companies - to help make sure client's insurance policies were correctly issued with appropriate coverage for their individual needs.- Quoted, re-marketed, issued client's policies.- Communicated with various departments of insurance carriers including underwriters and claims professionals when needed.- Provided clients with necessary documentation to prove they had current and active insurance policies.- Helped clients to understand their insurance policies.- Promptly answered and addressed phone calls, emails, and mail requests from all parties.- Maintained thorough notes and updates reflecting these changes/communication in the agency platform.- Worked primarily with small business for all lines of insurance - from professional liability to business owners policies.

- Assisted the customer service representatives with endorsements.- Reviewed and compared previous year's policy to renewing policy to confirm there had not been any changes to coverage or policy language.- Updated the agency's platform to reflect renewing policy.- Prepared all documents and proposals for producers to deliver to clients- Put together policy documents including certificates of insurance and auto id cards.- Phone backup, receptionist backup/trainer.

- Initial point of contact for all parties involved with the claim, inside and outside the agency, regarding the claim reporting process. - Helped our clients navigate the claim process and helped them stay in contact with their adjusters. - Updated the agents and agency platform for easy access to claim information and documented conversations- Attended claim review meetings with producers and clients- Phone backup, receptionist backup/trainer.

- Greeted visitors.- Opened and closed office.- Answered and directed phone calls to appropriate team member.- Maintained tidy lobby, mail room, conference room, and break room.- Coordinated conference room schedule.- Prepared and kept documents on hand for customers to pick up/sign- Assisted with data entry.- Processed incoming and outgoing mail (physical, email, and fax).- Maintained office inventory.