Allison Murray Email & Phone Number

United Kingdom

Recruitment• Support recruitment of senior & specialist roles Pay & Benefits• Manage changes to terms and conditions, pay and benefits.• Calendar of events for promotion of benefits at appropriate times of the year and liaise with Internal Comms. Consider the need for promotional materials.• Proactively seek benefits trends and suggest improvements for H&W offering.Employee Relations• Case management for Tier 2 to 4 disciplinary, grievance, performance and absence issues.• Manage escalated cases from HR Advisor as necessary. Identifying opportunities to coach and develop the HR Advisor.• Support managers to manage sickness absence cases for individuals who are hitting triggers for short- and long-term absence.• Manage cases involving Settlement Agreements, ACAS Early Conciliation and Employment Tribunal claims.• Identify coaching and learning opportunities for manager development including training opportunities for ER and employment law knowledge and experience.• Drive the Ways Of Woodhouse, Partnering for Performance and SL11 practices.Policies & Procedures• Ensure that any legislative/case law changes are reflected within H&W policies and procedures.• Proactively seek ER trends and suggest improvements for H&W.• Consider innovative ways of working and ways to improve the employee experience.• Drive improved health and wellbeing.• Drive diversity across our workforce.Exit Interviews• Conduct exit interviews for complex cases, managers and senior managers.Reporting & Monitoring• Monitor KPI’s and other reports to understand trends and suggest corrective solutions.• Manage Times Top 100 and periodic engagement surveys, developing actions plans in conjunction with the senior manager.

South East England

Responsibilities• Talent planning (Pub & Regional levels)• Support attraction, selection & retention of management & team members• Support development of regional training plans• Performance Management• Employee Relations• Personnel file health checks• General Manager support / development• Coach and support on key projects such as; Situational Leadership II, Partnering 4 Performance, Team development & Engagement survey action planning• Role model and influence the company recognition scheme• Facilitation of TUPE agreements when moving pubs from the managed estate to the tenanted estateAchievements• Throughout Covid 19 I continually adapted to the ever-changing needs of our pubs in H&W. Our HR team went down to a skeleton team of which I was asked to be part of. My role as a HR Business Partner became unrecognisable and every day I had to adapt to the needs of the business, learning new things to ensure every H&W team member was paid correctly, communicated to with regards to furlough and changed within the business, supporting team’s mental health, producing training for opening and closing our business in-line with the ever-changing restrictions. I learnt new things every single day throughout this time and whilst we were working in very strange unknown times, I really enjoyed the challenge.• 2-day Mental Health First Aid training with MHFA England. I ensure our teams health & well-being is constantly on the agenda of the managers I work with feeding back to the business the issues my managers are facing to shape our ongoing health & well-being agenda.• My proactive approach to supporting my managers in having difficult conversations with their team has enabled my managers to manage probation periods correctly, talk to team when things are not going well and performance manage their team. • Support to regional manager • Approved BIIAB trainer for the delivery of Personal Licence Holder qualification

South Lodge Hotel & Mannings Heath Golf Club

Kent, Sussex And Hampshire

• Distribution of budgets across 19 stores to drive profit improvement • Forecasting and strategy planning on moving the business forward• Providing analysis and insight on store performance• Providing technical expertise on store productivity• Recognising opportunities to build capability to manage all of the above and grow future talent• Support to the senior regional HR manager hearing grievances, note taking on senior team disciplinary meetings, auditing the personnel function, talent planning & advising stores on HR issues in the absence of the senior regional HR manager

Tunbridge Wells, Langney And Hampden Park Stores

• Led and directed human resources to ensure employment law was adhered to - average headcount 100 employees • Trained, coached and supported management teams in grievance and disciplinary procedures, managing performance and attendance process• Management of prolonged absence.• Trained, coached and supported management teams in selecting and retaining the best staff when recruiting and the use of flexible, temporary and permanent contracts • Trained, coached and supported management teams in how and why we needed to move people’s hours in order to run a successful business• Recognised and built both technical and behavioural capability of staff from General Assistants through to Store Managers• Coached Managers on how to lead happy teams• Responsible for coordinating management development and appointments across all Tesco stores in East Sussex

Cipd, Hr, Cipd Level 5

Advanced Gnvq Business Studies, Distinction