Allison Pierce Email & Phone Number

My approach to Customer Experience (CX) Design & Strategy, Service Design, User-Centered Design (UCD), Quality & Process Improvement, and innovation is driven by compelling human-centered problems. I am an experienced, passionate healthcare professional with a commitment to long term impacts on well-being, with focused strengths and interests in:• Guiding innovation and fostering sustainability by breaking down barriers between the community and the people it serves. • Driving quality existence and maximizing value of services through elevated and simplified solutions directly embedded in the places people live and work. • Bridging the fields of Service Design, Journey Management, Design Thinking, Quality & Process Improvement, Change Management, healthcare, and beyond to create user-driven products, services, and experiences that address end-to-end and point solutions.I am constantly seeking opportunities to ask questions to fill knowledge gaps, and am invigorated by a dynamic, agile team environment where I can learn from others. I enjoy being a student of Human-Centered and Experience Design methodologies, strategy, innovation, project management, business analysis, Quality Improvement, Change Management, Systems Thinking, and overall creativity. All of these are necessary to tell the right story that represents and advocates for the consumer.

Listed skills include Athletic Training, Sports Medicine, Non Profit Volunteer, Non Profit Leadership, and 11 others.