Allison Riley Email & Phone Number

Glendale, Arizona

• Orchestrated staffing and streamlined daily operations of Marketing department to maximize efficiency and productivity. • Established Marketing Internship program, creating onboarding, training, and overseeing daily activities to foster professional growth of interns. • Directed and facilitated successful volunteer events, including public speaking and hands-on activities, ensuring seamless execution from start to finish. • Coordinated and managed volunteers, ensuring precision and excellence, through strategic recruitment, training, and scheduling. • Managed donor and volunteer relationships, delivering top-notch service and fostering strong connections with clients and stakeholders.• Conceived and designed impactful marketing collateral, including branded flyers, banners, and promotional materials, to effectively communicate key messages and enhance brand awareness. • Produced and curated captivating content for social media platforms, leveraging Facebook, Instagram, LinkedIn, Twitter and TikTok to engage and grow target audiences.

Glendale, Arizona, United States

Glendale, Az

• Conducted thorough investigations as a multi-line claims adjuster, deftly handling a diverse range of Automotive, Bodily Injury, and Property claims with precision and expertise. • Managed claims from first notice of loss to conclusion, overseeing all stages of the claims process with exceptional attention to detail and efficiency.• Prioritized customer service excellence in all aspects of claim handling. • Maintained an active license as a claims adjuster.

Phoenix, Arizona Area

• Demonstrated expertise in resolving auto property damage claims for policyholders, leveraging superior analytical skills and sound judgement to facilitate swift and fair claim settlements. • Prioritized customer satisfaction consistently delivering exceptional customer service to build trust and confidence with clients. • Collaborated cross-functionally with internal teams, using strong communication skills to foster productive relationships and ensure seamless claim resolution. • Conducted thorough investigations to accurately determine liability and damages, consistently achieving positive outcomes and exceeding performance targets.

Adjusting medical claims for Med Pay and PIP lossesLicensed claim adjuster in 15 statesMonitoring medical treatment following auto accidentsProactively addressing customer needsHandling claims across the USParticipated in work environment council

Conducted thorough liability and damage investigations Processed auto property damage claimsCoverage interpretation and applicationOversaw conflict resolutionPrepared arbitration responsesScheduled inspectionsHandled catastrophe claims for Superstorm SandyHandled primarily Western states

• Provided exceptional customer service by greeting and assisting visitors, demonstrating strong communication and interpersonal skills.• Organized and maintained a complex filing system, resulting in improved efficiency and accuracy in retrieving important documents.• Analyzed and issued payments to independent adjusters, ensuring timely and accurate processing and adherence to company policies and procedures.• Supported both the property and auto departments by providing administrative and operational assistance, including data entry, report generation, and customer communication.

• Managed cashier team by scheduling and supervising daily operations.• Coordinated and provided training to new and existing cashiers, resulting in improved performance and customer satisfaction.• Maintained detailed records of cashier performance and achievements, using data to identify areas for improvement and recognition.• Ensured efficient and seamless daily operations, consistently meeting sales targets and reducing errors.• Entrusted with key holder responsibilities, demonstrating accountability and reliability.

• Conducted 10-key data entry for misdirected mail, achieving a high level of accuracy and speed in processing large volumes of information.• Ensured compliance with USPS standards by accurately encoding addresses, reducing errors and delays in delivery.• Contributed to the overall efficiency and effectiveness of the mail sorting process, demonstrating a strong attention to detail and commitment to quality.

Bachelor Of Arts - Ba, Business, Global Leadership, Manga Cum Laude

Associate'S Degree, Business Administration And Management, General