Leading a sales team focused on solutions for building clinical competence and confidence. Our solutions such as competency development, onboarding and placement, or enhancing skills/decision making are designed to ensure a clinical workforce receives the support they need to deliver exceptional patient care.

● Possesses leadership experience across product, sales, operations, and technology management in pharmaceutical, life science, and healthcare education sectors.● Builds highly engaged, productive teams of cross-functional experts while prioritizing coaching initiatives that improve overall performance.● Leads development and launch of innovative new products that optimize existing industry processes or resolve complex problems.

I transitioned to lead the global product portfolio following the split of the Sales and Product divisions. I spearheaded the development and execution of annual strategy encompassing a suite of electronic products and services that deliver educational solutions to healthcare practitioners and researchers in pharma and life sciences industries.● Oversaw and developed team across five continents in Product Management, Advertising Operations, Technology, Project Management, Publishing, B2C Marketing, Compliance, Data Analytics.● Owned global product P&L and drove go-to-market strategy for new products. Managed pipeline of 2-3 new products annually in alignment with company objectives.● Forged relationships with key opinion leaders (KOLs), healthcare practitioners, pharma stakeholders, and national societies to identify new product opportunities that boosted revenue and delivered value to customers.● Served as core member of the Elsevier Commercial Compliance Committee to standardize compliance rules and regulations across all locations and products, including legacy and brand new solutions.● Collaborated frequently with Chief Legal Officer, Chief Compliance Officer, STMJ Director, and Head of Sales to develop new policies and frameworks for product portfolio.Select Achievements● Automated online orders and revitalized declining business line by developing Elsevier’s first-ever customer self-service platform (MedReprints), allowing customers to place transactional reprint orders without manual interference; integrated new features to seamlessly adjust platform to additional lines of business.● Established strategic partnerships with the American Dental Association, European Society for Medical Oncology, and American Society for Gastrointestinal Endoscopy to drive joint publishing and sales initiatives.● Consistently recognized as highest-ranked leader in all of STMJ during the annual Employee Opinion Survey (NPS scores).

I was promoted to lead commercial sales team following the success of our proprietary PracticeUpdate platform. I also expanded my product scope and set the division’s overall strategic direction to boost revenue growth in key channels.● Led sales organization across U.S. and Canada, overseeing core functions of Sales, Marketing, Product, Operations, and Technology to drive a culture of high performance.● Implemented key sales targets and compensation plans to monitor overall sales pipeline and performance against critical industry and company benchmarks for success.● Positioned Pharma & Life Sciences Solutions team as the trusted advertising and marketing partner for pharma industry, healthcare practitioners, and medical research.Select Achievements● Played instrumental role in division receiving recognition as #1 in Sales Media market share from Kantar Data by developing optimized programs for Sales team with increased transparency around sales targets and engaging incentive programs that encouraged healthy competition.● Migrated Digital Advertising Operations group from paper-based workflow to digital-only workflow, implementing additional customer-facing tools for data management, ad management, and ad approvals.● Increased employee morale and engagement by organizing and hosting annual sales conference; developed annual theme, sourced exciting guest speakers, planned learning opportunities, and presented awards for high-performance.

I spearheaded the development and execution of Specialty Products strategy, delivering targeted content to the untapped individual healthcare practitioner market.● Hired and managed a team to develop front- and back-end of new PracticeUpdate platform from scratch (in-house), creating a customized content and user management system (JUNEO).● Appointed and supervised the Editorial and Production teams who worked with all outside KOLs to create a robust publishing program across all specialties, encompassing hundreds of articles per week.● Created go-to-market plan and worked closely with Sales team to develop overall sales strategy. Integrated engaging email newsletter program into new product to capture increased end-user engagement.● Launched PracticeUpdate on schedule and within budget on 12/2012, leveraging positive features from neglected Oncology Stat tool to transform PracticeUpdate into easily accessible platform delivering most relevant information to busy healthcare practitioners across multiple specialties.

I transitioned to the publishing space to manage all the content development products.

I oversaw all product and service-related offerings for hundreds of clients in the energy, healthcare, and life sciences industries.● Managed personnel across Learning Services, Business Solutions, Technology, Infrastructure, Client Services, Project Management Services, and Quality Assurance groups.● Represented company at client audits during review of EduNeering standard operating procedures (SOPs). Ensured all FDA training courses remained compliant with FDA approval criteria and recent industry updates.● Improved overall compliance by instituting new Governance Committee to approve and vet all platform changes, release cycles, and strategic technology decisions.● Led systems architecture transformations, such as SQL2008 platform upgrade, for clients and technology conversions.● Delivered five learning management system (LMS) platform releases comprised of 200+ base code changes.● Streamlined new processes by implementing 24 standard work order templates for all products and services.

I led the development of courses for both off-the-shelf libraries and custom client needs in collaboration with subject matter experts (SMEs), including those within the FDA and NIH.● Supervised team encompassing Chief Learning Officer, Instructional Designers, Multimedia Designers, Project Managers, and Media Producers in Princeton, NJ, Houston, TX, and Bloomsburg, PA.● Enhanced product offerings by executing usability studies and partnering with advisory board to ensure continuous improvement in Instructional Design methodology.● Increased course production and revision efficiency by designing content management system based in XML, DITA, and SCORM, as well as rolling out standard course launch process.

I managed all training and communication activities for internal, external, domestic, and international clients in support of our point of learning strategy (embedding content into tools/technologies such as course management systems to support the educational needs of our customers-higher education, professional education).

I managed the development of new electronic products from product conception to implementation. Highlights include implementing an eLearning portal for the American College of Sports Medicine for Professional Trainer certification (course development, LMS, and eCommerce) and developing the LWW Custom Publishing platform.

I was a production editor who managed the entire production process from manuscript to bound book with books ranging in size from 400 to 4,000 manuscript pages (managing approximately 5 to 6 projects simultaneously).