Allison R. Email & Phone Number

• Regulatory Product DesignAllison is leading a project to enhance a client's regulatory rate forecasting and planning tool, UI Planner. She is coordinating between vendor and client resources to facilitate requirements.
• Ensuring alignment between vendor and client teams.
• Managing scope, mitigating risks, and resolving issues.
• Creating and managing the project schedule.
• Publishing weekly status reports.

Atlanta, GA

• Governance, Risk, and Compliance (GRC) EvaluationAllison led an evaluation of a client's GRC processes and tools to identify current state maturity and opportunities for improvement. This included a high-level vendor.
• Created a GRC Evaluation framework for gathering current state information.
• Analyzed information gathered through interviews and supplemental documentation to identify L1, L2, and L3 business capabilities and associated current state technology maturity.
• Created vendor evaluation framework.
• Scored vendor responses to drive technology roadmap.
• Created executive summary read-out deck.Salesforce ImplementationAllison led a multi-year program composed of 30+ client and vendor resources. The program utilized the Scaled Agile Framework (SAFe) to implement a.

Atlanta, Georgia, United States

• Oracle Utilities Customer to Meter Implementation
• Managed project from sales through delivery incl. Request for Proposal (RFP) response, orals presentation, contract negotiation, and project execution.
• Managed project financials and change orders.
• Managed scope, mitigated risks, and resolved issues.
• Created and managed integrated project plan.
• Led monthly steering committee meetings.

Greater Atlanta Area

Greater Atlanta Area

• Global Salesforce and Customer Portal Implementation
• Program Manager for implementation utilizing Scaled Agile Framework (SAFe) methodology. Program team was composed of 65+ FTEs and a large network of global business SMEs.
• Responsible for managing and tracking program budget.
• Created and managed the integrated program plan.
• Coordinated the creation of materials and presented at monthly steering committee meetings, composed of VPs and SVPs.
• Provided oversight and guidance on implementation strategies and approaches.

Greater Atlanta Area

• Meter Data Management (MDM) and Customer Portal Vendor Analysis
• Acted as PM and primary point of contact from contract negotiations through project execution.
• Managed project plan and deliverables to ensure timely and accurate delivery.
• Identified and prioritized portal functionality to meet client’s short and long-term strategic objectives.
• Led team to document requirements for future-state MDM solution.
• Performed fit/gap analysis on leading MDM and Customer Portal solutions.

Greater Atlanta Area

• IT Benchmark Project Manager
• Managed IT benchmarks of multi-national organizations.
• Managed projects concurrently and ensured on-time and on-budget delivery of benchmark results.
• Analyzed data on IT function efficiency and effectiveness to identify improvement opportunities.
• Presented results of benchmarks to C-suite executives.

Greater Atlanta Area

• Customer Information System (CIS) Pre-Implementation Planning
• Led team to define future-state solution leveraging CIS, CRM, and workforce management software.
• Created and managed the project plan for the solution design work stream.
• Developed future state business processes and the supporting technology application road map.
• Analyzed customer touch points to identify customer experience optimization opportunities.Oracle Utilities Customer Care and Billing Implementations
• Designed, documented, and presented solutions to meet gap requirements.

Atlanta, GA

Atlanta, GA

• Oracle Load Profiling and Settlement Implementations
• Created change orders and functional design documents and managed client approval.
• Led client meetings to gather requirements around current and future system functionality.
• Generated content and maintained documentation for requirements, design, and test phases of project. Internal Initiatives
• Managed initiative to establish project implementation best practices and methodologies.
• Received ‘Employee of the Quarter’ award for first full quarter of employment.