Allison R. Email & Phone Number

Atlanta, Ga, Us

Regulatory Product DesignAllison is leading a project to enhance a client's regulatory rate forecasting and planning tool, UI Planner. She is coordinating between vendor and client resources to facilitate requirements gathering and design workshops.• Ensuring alignment between vendor and client teams.• Managing scope, mitigating risks, and resolving issues.• Creating and managing the project schedule.• Publishing weekly status reports.

Atlanta, Ga

Governance, Risk, and Compliance (GRC) EvaluationAllison led an evaluation of a client's GRC processes and tools to identify current state maturity and opportunities for improvement. This included a high-level vendor evaluation to create a future state technology roadmap. • Created a GRC Evaluation framework for gathering current state information.• Analyzed information gathered through interviews and supplemental documentation to identify L1, L2, and L3 business capabilities and associated current state technology maturity.• Created vendor evaluation framework.• Scored vendor responses to drive technology roadmap.• Created executive summary read-out deck.Salesforce ImplementationAllison led a multi-year program composed of 30+ client and vendor resources. The program utilized the Scaled Agile Framework (SAFe) to implement a global Salesforce solution. • Led vendor and client teams and engaged global business stakeholders to deliver solutions to meet key strategic drivers.• Defined and executed on program governance and implementation approaches.• Created program budget and managed program financials.• Created business case and drove approvals process with executive leadership.• Led monthly steering committee meetings with senior leadership.

Atlanta, Georgia, United States

Oracle Utilities Customer to Meter Implementation• Managed project from sales through delivery incl. Request for Proposal (RFP) response, orals presentation, contract negotiation, and project execution.• Managed project financials and change orders.• Managed scope, mitigated risks, and resolved issues. • Created and managed integrated project plan.• Led monthly steering committee meetings.

Greater Atlanta Area

Greater Atlanta Area

Global Salesforce and Customer Portal Implementation • Program Manager for implementation utilizing Scaled Agile Framework (SAFe) methodology. Program team was composed of 65+ FTEs and a large network of global business SMEs.• Responsible for managing and tracking program budget.• Created and managed the integrated program plan.• Coordinated the creation of materials and presented at monthly steering committee meetings, composed of VPs and SVPs.• Provided oversight and guidance on implementation strategies and approaches.• Ensured proper risk and issue management and mitigation. Go-To Market Strategy Transformation• Project Manager for Sales and Distribution work stream of a go-to market strategy transformation.• Created and managed the project plan and ensured resources met key milestones.• Facilitated monthly work stream steering committee which included the Sales and Distribution leadership (VPs, SVPs, and Global Revenue Leader).• Ensured proper risk and issue management and mitigation.

Greater Atlanta Area

Meter Data Management (MDM) and Customer Portal Vendor Analysis• Acted as PM and primary point of contact from contract negotiations through project execution.• Managed project plan and deliverables to ensure timely and accurate delivery.• Identified and prioritized portal functionality to meet client’s short and long-term strategic objectives.• Led team to document requirements for future-state MDM solution.• Performed fit/gap analysis on leading MDM and Customer Portal solutions.• Presented findings on MDM and Customer Portal replacement analysis, recommendation, short and long-term benefits, and implementation roadmap to C-suite executives.Project Portfolio Management (PPM) Evaluation• Acted as junior project manager on the evaluation of a utility’s PPM processes and tools.• Maintained project risks, action items, issues, and decisions.• Coordinated logistics for project team. • Performed current state Organizational Change Management (OCM) assessment and strategy.• Drafted key project communications for senior client leadership to publish to project stakeholders.Business Development• Led the Request for Proposal (RFP) response for two MDM RFPs.• Presented implementation methodology in pre-sales meetings and at orals to vendor selection teams.• Drafted Statements of Work (SOWs).Internal Initiatives• Presented revised Implementation Methodology at the 2018 Oracle Utilities User Group conference.• Revised Triniti’s Implementation Methodology from waterfall to hybrid-agile.• Updated collateral to reflect Triniti’s revised Implementation Methodology.• Working on Agile Development certification through Coursera.

Greater Atlanta Area

IT Benchmark Project Manager• Managed IT benchmarks of multi-national organizations.• Managed projects concurrently and ensured on-time and on-budget delivery of benchmark results.• Analyzed data on IT function efficiency and effectiveness to identify improvement opportunities.• Presented results of benchmarks to C-suite executives.

Greater Atlanta Area

Customer Information System (CIS) Pre-Implementation Planning• Led team to define future-state solution leveraging CIS, CRM, and workforce management software. • Created and managed the project plan for the solution design work stream. • Developed future state business processes and the supporting technology application road map.• Analyzed customer touch points to identify customer experience optimization opportunities.Oracle Utilities Customer Care and Billing Implementations• Designed, documented, and presented solutions to meet gap requirements.• Led meter reading group during parallel testing effort to identify defects in the system and source files. • Created training materials and led sessions for clients and internal resources. • Managed effort to create manual cutover procedures. • Defined and optimized processes for defect resolution and test script execution monitoring. • Developed testing dashboard leveraging SQL and testing tool (HP ALM) for optimizing resource allocation. • Utilized SQL to analyze and correct data conversion issues impacting over 40,000 accounts. Internal Initiatives• Led team in defining CIS foundational requirements.• Generated RFP content for a client of an international partner firm.• Obtained Oracle Utilities Customer Care and Billing certification.

Atlanta, Ga

Atlanta, Ga

Oracle Load Profiling and Settlement Implementations• Created change orders and functional design documents and managed client approval. • Led client meetings to gather requirements around current and future system functionality. • Generated content and maintained documentation for requirements, design, and test phases of project. Internal Initiatives• Managed initiative to establish project implementation best practices and methodologies.• Received ‘Employee of the Quarter’ award for first full quarter of employment.