Allison Robichaud, Arm Email & Phone Number

Chicago, Il, Us

• Responsible for developing Vendor Management process for Risk Control Department• Developed and implement Key Performance Indicators and Expectations• Selection and management of vendor loss control companies to assure quality reports • Management and follow up of all vendor submitted recommendations• Collaboration across procurement, underwriting, and quality• Establish vendor complaint process• Investigate and escalate all vendor concerns• Develop and implement vendor report tracking process• Assigning and managing workload across Vendor Panel• Perform quality control on all vendor performed survey reports. • Evaluate all requested survey work to determine if physical or virtual/phone survey should be completed.• Review all Vendor invoices for adequacy and submit for payment • Perform monthly meetings with all Vendors • Manage and own all the Risk Solution Centers direct email to assist policyholders, agents, and underwriters with any risk control related inquiries. • Management of Loss Control platform (LC 360) and relationship with LC360 owner

• Responsible for developing virtual survey process to be used by all risk consultants.• Perform virtual and telephonic risk control surveys for a variety of insured's, including restaurants, hotels, shopping• centers, warehouse buildings, residential condo buildings, etc.• In depth research and analysis of accounts to determine depth of risk.• Perform quality control on vendor performed survey reports.• Assigning and managing workload for several risk control consultants.• Evaluate all requested survey work to determine if physical or virtual/phone survey should be completed.• Work with agents and insureds to follow up on all recommendations made by all vendors, and several• in house consultants.• Manage and own all the Risk Solution Centers direct email to assist policyholders, agents, and underwriters with any risk control related inquiries.

Remote

Virtually provide loss control technical consultations and evaluations to underwriting for the selection of new and renewal commercial, multi-line business. Prepare reports, analyze data, and identify injury and/or accident trends to assist underwriters and insured management in making business decisions. Uncover solutions to mitigate and avoid loss exposures.Providing Quality Control measures to Underwriting by reviewing vendor reports.Assigning and managing all work for Virtual Risk Engineering team.

Chicago, Il

Provide loss control technical consultations and evaluations to underwriting for the selection of new and renewal commercial, multi-line business. Prepare reports, analyze data, and identify injury and/or accident trends to assist underwriters and insured management in making business decisions. Uncover solutions to mitigate and avoid loss exposures.