Program Associate
Current• Manage front lobby and provide information about programs over the phone.• Log and upload client documents received from external outlets into electronic records (MyAvatar).• Make initial contact with clients, register new clients, and complete client orientation.• Check insurance through Gammis and Availity.• Maintain communication between client, clinicians, and supervisors.• Document any import information being communicated to clients over the phone or in person.• Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Aug 2023 - Present
