Allison Robles Email & Phone Number

Omaha, Ne, Us

Maintains and nurtures relationships between marketing and strategic business units in order to meet ongoing advertising and marketing needs. Assists with campaign, material creation, and management and communicates campaign outcomes to key stakeholders. Partners across marketing and business segments to ensure timely and on budget completion of assigned campaign projects.

Omaha, Nebraska, United States

Assists area management in planning/organizing, leading, assigning, and checking case set-up activities (including enroller assignments) and overall enrollment process work for all new and existing customers that are enrolling in voluntary, worksite and employer-paid products.Designs, organizes, and facilitates the enrollment planning process to meet customer needs and maximize employee participation including service of customer requests and resolution of basic issues, while maintaining budget guidelines. Handles, coordinates and facilitates all Large case enrollment.Consults with brokers and employers to determine specialized customer benefit communication needs. Coordinates the development and delivery of non-standard enrollment materials.Maintains enrollment support training programs with an emphasis on critical skills including voluntary, worksite and employer-paid case set-up, product knowledge, enrollment techniques, presentation skills and other area-specific processes and procedures.Assists in the implementation of professional development programs for enrollers, business system analysts, and case coordinators.In coordination with support areas, assists in developing new learning programs for the business area, which may include new hire orientation and employee skill development programs.Supports enrollments in conjunction with Group Insurance Sales Representatives and Voluntary Enrolllment Representatives, either in person or by functioning in a follow-up call center environment.Responsible for the review, approval and training for all projects that impact the enrollment team.Maintains understanding of the enrollment process including product knowledge and presentation techniques to be able to conduct enrollments.Manages the enroller compensation process and corrdinates with GFS.

Greater Omaha Area

Provide our customers with exceptional customer serviceDecrease logo churn amongst post-trial accountsIncrease revenue retention amongst post-trial accountsMaximize active user adoption amongst post-trial accountsAchieve objective effort & performance goals related to live chat, as well as incoming phone calls and emails

Omaha, Ne

My responsibilities include completing tasks and projects for Customer Support and HR. Some of those task include; creating special internal users, schedules, estimates, cost catalogs, selections, job transfers, contacts, vendor lists, etc. I also assist with various events and marketing promotions.

Omaha, Nebraska

Some of my responsibilities include: Accurately processing customers cash, checks, transfers and statement transactions. Greeting and guiding customers in a friendly professional manner. Communicating existing and new account services, redirecting special services to appropriate account staff. All while exceeding monthly personal and branch goals.

Twin Creek Cinema, Bellevue, Ne

I have been trained in every position which includes; box office, concessions and usher. This allows me to be flexible and utilize my skills in different work environments. Through these positions I have obtained knowledge of the company, customer service, money handling, effective communication and being an essential team member as well as a leader. I have understanding of key attributes which include; the Rewards Program, Dolby Atmos Sound in the Ultra screens, the Bistro side of the theater, online transactions through Fandango and the booking of private party’s. Being able to communicate effectively in all situations has been an essential skill utilized. Through each position I was also able to communicate quickly and diligently.