Allison Shippee Email & Phone Number

- Oversee all phases of the financial administration of HealthSource RI, including budgetary, expenditure control, financial planning, contracts, grants, trust banking and program evaluation.- Develop, implement, oversee and be responsible for a financial planning and reporting system.- Lead audit processes and financial reporting requirements.- Coordinate premium assessment billing, payment write-offs and refunds.- Identify, analyze and develop cost sharing opportunities.

- Manage the proper receipt and disbursement of departmental funds and ensure that these funds are used for the purposes for which they are allotted. Tasks include the receipt of invoices, validation of available federal funds specific to the services of the invoices, coding and submission. - Provide assistance in planning, developing and formulating budgets and fiscal plans.- Prepare and administer the vendor contract monthly variance reports to determine causes for shortfalls and opportunities to improve performance. Parameters include actuals compared to budgets, projections and prior months. - Prepare and submit weekly cash drawdowns, utilizing the RIFANS RI Cash Resources Reports and the Federal Payment Management System, in order to maintain a positive cash flow for HealthSource RI’s six federal grants.- Assist in the management of HealthSource RI vendor contracts from CERF (Critical Expense Request Form) creation through contract and/or amendment execution via the RFP (Request For Proposal) and CR99 (Continuous Recruitment) processes.- Interface with vendors, federal officials, state agencies and state departments relating to the day to day operations of the department. - Assist in all federal, state and departmental audits.- Serve as a fiscal resource to departmental leadership in the decision-making process by providing analyses, data and fiscal judgment.

Warwick, Ri

- Managed MetLife’s Call Center $160M budget, consisting of 25+ Service Level Agreements across 20+ sales and service products with 2,000+ associates in 8 locations onshore and offshore.- Produced and oversaw the monthly close and “bottom up” account detail line item multi-year forecasts from development thru submission utilizing a rigid workflow time line.- Provided monthly financial and staffing variance reports. Parameters included actuals compared to budgets, forecasts, prior months, prior quarters and prior years. - Influenced and improved financial discussions between the Call Center Management team and their stakeholders with monthly unit cost reporting that provided meaningful trends and commentary as well as provided great insight into the results. - Drove data and intelligence to help the Call Center’s Senior Leadership make the right decisions within their business as well as in their strategy planning and delivery processes. - General Ledger activities; reconciled and approved general ledger entries. Monthly approval authority limit, one hundred million dollars per entry. - Vendor Relations; reviewed, validated and approved invoices. - Key contact for both internal and external audits. - Lead and managed major projects. Examples: $33M Operational Excellence Cost Reduction Initiative and $27M Telephony Upgrade Investment. - Supervised a professional virtual team, assigned work, ensured deliverables were met, coached and developed talent. Through a structured Performance Development Process, developed team’s performance objectives, talent management objectives, expected results, milestones and timeframes. Results tracked and reviewed on an ongoing basis. Performance ratings and salary increases determined annually.

Warwick, Ri

Worked on complex budget development and analyses. Created reports for Finance and Call Center management to utilize in their decision making process. Supervised a team of 5 employees, scheduled work, set goals for the team, monitored their performance and identified their training needs.

Warwick, Ri

Worked on budget development, system input and completed special projects as needed. Conducted research, reconciled actual results against budgets and forecasts and explained variances. With management parameters, initiated corrective action on any errors or inconsistencies.

Warwick, Ri

Functions ranged from support of customer center contacts, management support, accounting, payment review and new business processing.