Allison Staley Email & Phone Number

Indianapolis, In, Us

West Lafayette, Indiana

• Effectively presented tailored financial aid and financial education information within the college success strategies courses taught within Student Success. • Completed financial aid reports for the specialized programs in Student Success including First Generation, Low Income, Military, 21st Century, and students registered with the Disability Resource Center. Liaison with Financial Aid, Development, Business Office, Indiana Commission for Higher Education and Enrollment Management Analysis and reporting staff concerning scholarship decisions, awards and reports.• Advocated and implemented appropriate policy changes while staying abreast of federal and state laws affecting the students in the specialized programs. • Advised students, parents and other stakeholders concerning financial aid programs (federal, state, institutional, and privately funded). This advice includes but is not limited to federal regulatory criteria and processes, state statutory regulations, institutional policy and eligibility criteria, and private sources of funding with guidance from the Division of Financial Aid.

Rock Island, Il

• Analyzed student files to make an independent determination for financial aid, reviewed, awarded, verified• and processed financial aid documentation.• Independently conducted analysis’ on students who have had their FAFSA selected for verification, determine and• request additional documentation as needed.• Submitted corrections to the Department of Education, evaluated eligibility and changed awards as necessary.• Answered questions, inquiries or requests from students or parents in person, by phone or in writing regarding• financial aid programs and eligibility• Assisted in the preparation and presentation of information regarding federal financial aid, scholarships,• employment and grants for various campus groups, high school students and parents at meetings, group• discussions, workshops and recruitment sessions• Analyzed various system generated reports such as grades and enrollment status or award status to verify• continued compliance and eligibility of students receiving aid under federal and institutional guidelines

• Analyzed and resolved financial aid files• Developed and maintained filing system for department• Awarded state, university, and federal financial aid funds to students• Supervised the coordination of reviewing, routing, processing and scanning of all documents received• Developed, maintained and updated various verification documents• Maintained and updated content for Application Completion Processing Manual• Hired and supervised student employees and temporary employees, as needed• Provided document handling training to staff through presentations and hands-on work• Counselled students on financial aid eligibility, personal financial planning, and money management

March 2013 Student Services Graduate Assistant Of the Month − Acted as support staff for a team with diverse, time-sensitive needs − Generated skeleton budget spreadsheets for study abroad students and updated budgets, as needed − Increased students’ budgets based on loan fees to determine parent plus and private Alternative loan eligibility − Developed and presented student outreach programs and materials in conjunction with team goals and university objectives.− Disseminated technical information and complex concepts by coordinating with the Information Technology staff to establish an office paperless processing system, provided individualized, and team training.− Prioritized tasks in accordance with individual deadlines and assisted with application processing and eligibility determination

2012 Student Employee of the Year Nominee − Provided front desk customer service by phone, email, and in person to students and parents − Scheduled student and parent appointments for students with financial aid advising staff − Performed data entry of confidential documents including social security numbers and loan information − Revised training manual and reference guide for new student assistants

• Managed operations serving 10 – 20 clients daily, including registration, check-in and events• Prepared dining services for guests in accordance with health code standards• Developed and hosted a community hiking scavenger hunt program for area families • Assisted with Environmental Education programs for area youth

• Performed data entry of confidential documents including purchasing card information• Maintained confidential document organization and record disposal• Sorted and organized faculty and staff mailroom

Master’S Degree

Activities and Societies: Student Events and Tourism Association, President; Sport Management Association, Fundraising Committee Member

Bachelor'S Degree

Activities and Societies: Student Events and Tourism Association, PresidentMinor: Marketing